Assistant Manager

Ready to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

We are inviting applications for the role of Assistant Manager - Credit Verification.

In this role, the associate is responsible for controlling credit verification/assessment processes and developing policies to ensure an acceptable level of risk is maintained.

1. Ensure operations, strategies, and procedures are aligned with company goals and other functions.
2. Develop, communicate, and implement medium to long-term operating policies, strategies, and tactics, involving interpretation and application of broader guidelines.
3. Have ultimate accountability for the function and provide advice and recommendations when required.
4. Maintain high compliance levels by setting high standards for files.
5. Manage workflow from a national queue promptly.
6. Complete credit verification checks to ensure application input meets bank policy and responsible lending requirements.
7. Reach and maintain high standards of credit verification/assessment and compliance.
8. Proactively monitor Credit Risk requirements within an agreed Risk Appetite and manage Non-Compliance promptly.
9. Ensure Continuing Education points are achieved and maintained.
10. Meet core role requirements and achieve performance KPIs such as throughput, productivity, and quality.
11. Provide timely and quality responses to Brokers and Customers.
12. Work in the interests of the team, sharing knowledge and assisting colleagues or other teams as directed.

• University Graduates (B.Com)
• Significant experience in Commercial Banking & CLL Domain
• Ability and experience engaging with Banking & Commercial Lending Clients & SMEs
• Understanding of the end-to-end Commercial Loan Lending lifecycle
• Experience with Commercial Lending / Institutional banking operations, system expertise, and understanding of Booking and Servicing processes
• Good communication and social skills, prior exposure to client conversations

• Experience managing medium teams of approximately 30-40+ FTEs
• Execution skills, solution identification, process mapping, and documentation skills

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve meaningful business challenges
• Accelerate your career – Gain hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers
• Thrive in a values-driven culture – Our courage, curiosity, and integrity fuel progress

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants without regard to race, color, religion, sex, age, national origin, citizenship, marital status, military/veteran status, genetic information, sexual orientation, gender identity, disability, or any characteristic protected by law. We do not charge fees for job applications, and beware of scams requesting payment or equipment purchase.