Remote Senior Technical Support Advocate

Auditdata’s Customer Care team is the frontline of our global support operation. This hands-on 2nd/3rd line role combines live ticket work with ownership of a small portfolio of named accounts.You will be both the problem solver for the toughest tickets and the regular face customers meet weekly. You will drive escalations, contribute to the knowledge...

Boldr is hiring a Senior Customer Advocate to handle email and chat inquiries, resolve complaints, and collaborate with internal teams to deliver timely, professional support. You’ll use Gladly and Skio to triage and process requests, manage returns and exchanges, update addresses, and keep clean notes so any agent can take over. Requirements: bachelor’s...

Work Setup: Remote - Philippines Contract: Full time Equipment: Company provided Schedule: Night Shift Job Summary: The Sr. Technical Support Analyst is responsible for providing advanced technical support and analysis for complex, escalated technical issues across systems, applications, or infrastructure. This role conducts in-depth troubleshooting...

About the Client Our client is an IT services and cybersecurity company that helps businesses manage their technology environments, protect their systems, and maintain secure day-to-day operations. Its services span managed IT support, cloud administration, cybersecurity, compliance, and automation. The team values reliable technical support that resolves...

A leading parenting technology company in the Philippines seeks a remote customer support professional to assist parents through tailored support solutions. The role involves troubleshooting user issues, enhancing customer experience with empathetic communication, and collaborating with internal teams to resolve complex inquiries. Ideal candidates should...

Location: Metro Manila, Philippines | Remote (M-F) Employment type: Full-time | Night ShiftAbout the role This is a Tier 1 technical support role focused on investigating and resolving customer-reported data discrepancies. You will analyze reports, metrics, and source data to identify variances, provide technical support for reporting and data-related...

SupportNinja is seeking a Senior Technical Support Analyst to provide advanced technical support and analysis for complex, escalated issues across systems and applications. The role includes in-depth troubleshooting, root-cause analysis, and mentoring less experienced analysts. As a key technical resource, you will collaborate with engineering and product...

MCI in Angeles City, Philippines, is hiring Remote Technical Support Representatives to provide technical assistance and troubleshooting for multiple clients across industries. You will respond to inquiries, diagnose hardware, software, and connectivity issues, and guide users through solutions with patience and professionalism.Strong English proficiency is...

LOCATION Angeles City, PH POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across...