Food Safety Manager

Manager, Food Safety & Quality Assurance

Remote | Global Team | Food Safety Quality Assurance Department

At Source86, we’re building the backbone of the global food supply chain - helping our partners source, move, and deliver the world’s best ingredients with clarity, speed, and service that actually feels human. We sweat the small stuff, act like true partners, and solve the "86 moments" in our customers' supply chains with transparency and precision.

We stand out for our customer-centric approach in the food ingredients industry. By focusing on transparency, operational excellence, and deep customer understanding, we ensure that businesses get not just the right ingredients but also the right solutions tailored to their needs. Our commitment to quality, flexibility, and efficiency makes us a trusted partner, helping clients navigate supply chain complexities while maintaining high standards. Additionally, our culture of continuous improvement and people-first mindset positions us as a forward-thinking player in the industry.

We’re Hiring: Manager, Food Safety & Quality Assurance

We’re looking for an experienced FSQA Manager to lead the day-to-day operational side of Food Safety & Quality Assurance and act as a decision-maker when product, supplier, or customer issues require strong technical judgment.

This is not an audit-only or compliance-only role. We need someone who has worked close to food manufacturing operations, understands how quality decisions are made when a product is moving, and can make clear, risk-based calls without needing perfect information.

You will own operational FSQA decisions across product specifications, new product development, deviations, quality concerns, and supplier issues; lead and develop the FSQA team; and work closely with Sourcing, Supply Chain, Sales, vendors, and customers.

The challenge is to bring the discipline of a strong food manufacturing environment into a fast-moving global sourcing business — knowing where rigor is non-negotiable, where a risk-based decision is appropriate, and when to stop, elevate, or move forward.

Your Impact in This Role - Role Overview & Key Responsibilities

• Lead and coordinate day-to-day FSQA operational decisions, including product specification approvals, new product development concerns, deviations, quality issues, and technical escalations.
• Make timely, risk-based go/no-go decisions by evaluating food safety, regulatory, customer, supplier, and operational risk, and clearly identifying when an issue requires escalation.
• Assess supplier technical capability beyond the paperwork. Challenge inconsistencies, identify gaps between what a supplier promises and what they can actually deliver, and surface risk early.
• Lead customer complaint investigations from triage through root cause analysis, supplier response, CAPA verification, and closure; coordinate testing and customer updates as needed.
• Assess applicable destination-market requirements for ingredients, contaminants, labeling, certifications, and import compliance; elevate regulatory concerns and coordinate specialist review when needed.
• Coordinate food safety incident response, traceability, product holds, disposition, and assigned withdrawal or recall activities.
• Oversee product qualification, including risk assessments, specifications, testing evidence, labeling, and documented approval before commercial sourcing.
• Serve as the operational deputy to the FSQA Director, providing senior coverage for operational decisions, cross-functional discussions, and urgent quality matters.
• Develop the FSQA team/function. Set clear expectations, review the quality of decisions and outputs, strengthen technical judgment, and adapt your coaching style to different levels of experience while maintaining high standards.
• Create clear quality standards, decision frameworks, and escalation paths so the team can make consistent decisions without depending on one person for every answer.
• Coordinate FSQA collaboration across Sourcing, Supply Chain, Sales, and other teams, translating technical requirements into clear decisions, owners, next steps and business impact.
• Use incidents, deviations, supplier issues, and customer feedback to improve how we operate for identifying patterns and turn them into better processes, standards, and preventive actions.
• Build visibility into FSQA performance through meaningful quality metrics, recurring reviews, and clear reporting on risks, trends, and areas requiring action.
• Protect the customer experience without compromising food safety or quality, understanding that strong FSQA decisions need to work across the full supply chain — not only inside the quality function.

Preferred Skills or Experience

• 10+ years of experience in the food in