Payroll Officer

Payroll Officer

Full Time Employee

Job Summary

support the business with high-volume timesheet processing and broader payroll administration.

Job Description

About Us: Outsourced is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and cost effectively with dedicated remote staff based in our modern offices in Manila.

About the Client

An established Australian repair and maintenance business supporting the mining and heavy equipment sectors. Established in 1993, the company operates workshops in Mackay and Dysart and provides heavy equipment repairs, component rebuilds, fabrication, blast and paint, field service, labour hire and OEM services across Queensland and New South Wales.

With a large operational workforce working across workshops, field service and client sites, accurate and timely timesheet processing is an important part of the company's payroll and financial operations.

Position Overview

We are seeking a highly organised and detail-oriented Payroll Officer to support the business with high-volume timesheet processing and broader payroll administration.

The primary responsibility of this position will be the accurate and efficient entry of approximately 300 employee timesheets per week, or around 60 timesheets per day. The role will initially focus heavily on timesheet entry, with the opportunity to take on additional payroll and finance administration responsibilities as proficiency and confidence develop.

The successful candidate will be comfortable working with repetitive, high-volume data entry while maintaining a very high level of accuracy. They will also have strong attention to detail and the ability to identify discrepancies or missing information before payroll processing.

Key Responsibilities

1. Timesheet Processing

• Enter approximately 300 employee timesheets per week into the company's payroll/timekeeping system.
• Process approximately 60 timesheets per day, with Monday typically being the highest-volume day due to Saturday and Sunday timesheets.
• Review timesheets for completeness, accuracy and appropriate coding before entry.
• Accurately transfer information from submitted timesheets into Accentis.
• Ensure employee hours, dates, job codes, cost centres and other relevant information are entered correctly.
• Identify missing, inconsistent or unusual information and elevate queries to the appropriate person.
• Follow established processes and controls to ensure timesheets are processed consistently.
• Maintain confidentiality when handling employee payroll and employment information.
• Complete timesheet processing within agreed daily and weekly deadlines.

2. Timesheet Accuracy & Productivity

The role will be measured against clear productivity and accuracy benchmarks.

Timesheet processing time:

• Under 3 minutes per timesheet: Excellent
• 3–5 minutes per timesheet: Acceptable
• Over 5 minutes per timesheet: Requires improvement

Once fully competent, the expectation is that the role can manage the daily timesheet workload efficiently while maintaining accuracy.

Accuracy standards:

• 98–100%: Excellent / ideal standard
• 95–97%: Acceptable corporate benchmark
• Below 95%: Requires improvement

The successful candidate should demonstrate a strong balance between speed and accuracy, recognising that payroll data must be processed efficiently without compromising data integrity.

3. Timesheet Validation & Issue Resolution

• Check submitted timesheets for missing information, incorrect hours or inconsistencies.
• Identify potential duplicate, incomplete or incorrectly entered timesheets.
• Follow up with relevant internal stakeholders when clarification is required.
• Escalate payroll discrepancies that cannot be resolved independently.
• Maintain a clear record of outstanding timesheet queries.
• Support the payroll team in ensuring all approved timesheets are processed before payroll deadlines.

4. Subcontractor Timesheets & Items Once proficient in core timesheet processing, the position will progressively take responsibility for:

• Processing subcontractor timesheets.
• Entering and maintaining subcontractor-related information.
• Processing subcontractor items and associated documentation.
• Checking subcontractor submissions for completeness and accuracy.
• Escalating discrepanc