IKEA Food Assistant

• Full-time
• Department: Food & Restaurant

Company Description

IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Philippines is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943.

IKEA Philippines creates a better everyday life by offering a wide range of well-designed, functional home furnishing products at prices so low, that as many people as possible

can afford them. Ikano Philippines Inc. owns and operates the country’s first and the largest IKEA in the world – IKEA Pasay City – which offers an omnichannel shopping experience. To learn more, visit IKEA.ph

Job Description

About the job

Reporting to the Kitchen Production Manager, this Associate role is responsible for attracting visitors to the stores by encouraging IKEA store visitors to stay longer and enjoy more. He/She strives towards making people smile and build trust for the IKEA store among customers, co-workers, and suppliers. He/She also provides irresistible food offers in a welcoming atmosphere that gives our customers a good reason to return.

Your assignment

• You ensure that our customers are always in focus and strive to make them smile by supporting them with an attitude based on the IKEA values;
• You are a good ambassador for the IKEA store in all contact with our customers and gives them a good reason to return again and again;
• You are passionate about our products and actively learn about their content, origins, and other benefits and you are willing to share this knowledge with your customers and colleagues;
• You ensure that you work to optimize sales by knowing the top-selling products, support the range changes, prepare the readiness of your area, contributes to the department’s action plan as well with in-store activities, and you have an active interest in our local competition and provide relevant input to your manager regarding range and pricing;
• You comply with and follow internal rules, policies, and daily operational routines set by the management;
• You execute IKEA store operations and do your part to make sure that our operations are in line with the Functional Commercial Review standards.

KEY RESPONSIBILITIES

1. Food Preparation & Production

You prepare and cook daily meals according to approved recipes, menus, production plans, and portion standards.

You make sure food is prepared with consistent quality, taste, appearance, and portion size.

You use your knowledge of different cooking techniques and international cuisines to create great food experiences.

You contribute to menu planning and recommend suitable dishes based on available ingredients, seasonality, cost, and co-worker preferences.

You adjust production quantities based on expected meal demand to minimize food waste while making sure there is enough food for everyone.

You make sure proper mise en place is completed before service.

You maintain appropriate food presentation and service standards throughout the meal period.

You monitor food quality during preparation, holding, and service.

2. Food Safety & HACCP

You have a clear understanding of and consistently apply Food Safety and HACCP principles.

You follow established food safety procedures for receiving, storage, preparation, cooking, cooling, reheating, holding, and serving food.

You monitor and accurately record critical food safety parameters, including temperature and time requirements.

You maintain high standards of personal hygiene and safe food handling at all times.

You prevent cross-contamination and allergen cross-contact through proper food handling, preparation, and storage.

You ensure food is properly labeled, dated, and rotated using FIFO/FEFO principles as applicable.

You immediately report food safety concerns, equipment issues, or potential hazards to the appropriate supervisor.

You keep your workstation clean, organized, and efficient throughout food production and service.

You make sure kitchen equipment, utensils, and work areas are properly cleaned and sanitized.

You use kitchen equipment safely and responsibly and report defects or maintenance needs.

You support opening and closing kitchen routines and make sure all required tasks are completed.

You ensure ingredients and supplies are properly stored and handled.

You support inventory monitoring and identify items that need to be replenished.

You help minimize food waste through effective production planning, portion control, and responsible use of ingredients.

You make sure meals are available and served according to the established meal schedule.

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