Problem Management Expert
5 days ago
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Problem Management ExpertApply locations 23F The Globe Tower
Time type: Part time
Posted on: Posted 2 Days Ago
Time left to apply: End Date: February 28, 2025 (30+ days left to apply)
Job requisition id: R0000015014
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job DescriptionThis position will be responsible for the monitoring of problems resulting in regulatory and financial risks, performing risk assessments and problem management to support closed loop resolution.
The Problem Management Expert plays a crucial role in supporting the problem resolution by executing closed loop resolution and ensuring non-recurrence of identified problems. He/she actively identifies areas for improvement, escalates issues, and collaborates with stakeholders to implement corrective and preventive actions.
About UsGlobe Telecom, Inc. (Globe) is the leading telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband, and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices. We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most.
Globe was also recognized as one of the top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie's New York.
Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers.
In everything we do, we treat people right to create a Globe of Good.
We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired.
We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.
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