Program Management Analyst
4 days ago
- Provide 24x7 system, data analysis, and support for all Severity 1 Incidents/Outages.
- Provide, as needed, coverage for Incident Management resolution activities.
- Responsible for leading troubleshooting network and system infrastructure (loss of connectivity, application performance issues, system configurations, OS bugs, etc).
- Work in conjunction with IT support groups on issues affecting the production environment and assist in coordination of scheduling for software updates, special program runs, or any other change to the normal production schedule.
- Identify potential areas where policies and procedures require change and where new ones need to be developed, especially regarding future business.
- Perform at or above the enterprise's Information Technology Organization performance standards.
- Troubleshoot advanced technical issues and customer concerns within assigned areas.
- Identify and implement work efficiencies through process improvement techniques.
- Build and maintain effective vendor/customer relations.
- Meet with various IT support teams to review service metrics and discuss best practices.
- Successfully manage multiple priorities.
- Establish and moderate conference bridge calls for Severity 1 issues impacting incidents or upon request.
- Communicate to Sr Operations and Client Services management on high impact problems.
- Escalate to Team Lead or Manager in the event of insufficient support and follow-up.
- Work in a team environment learning the responsibilities of Incident Management and peer-level positions, participating in knowledge transfer and taking on additional tasks and responsibilities with a view toward advancement.
- Meet or exceed departmental metrics as established over time.
- Understand business processes and their use of technology.
- Take every opportunity to learn new technology and advance in support knowledge.
- Any other duties as assigned by management.
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Program Management Officer
2 weeks ago
Taguig, National Capital Region, Philippines Hunter's Hub Inc. Full timeJob Requirements:3+ years of experience as PMO Analyst (Program Management Officer)Must have experience with Visio for creating diagramsKnowledge of project management tools and techniquesMust have experience in Reports GenerationMust have experience in Foreign Asset InventoryGood communication skills and a highly organized personGood analysis and critical...
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Program Management Officer
4 weeks ago
Taguig, National Capital Region, Philippines Hunter's Hub Inc. Full timeJob Requirements:3+ years of experience as PMO Analyst (Program Management Officer)Must have experience with Visio for creating diagramsKnowledge of project management tools and techniquesMust have experience in Reports GenerationMust have experience in Foreign Asset InventoryGood communication skills and a highly organized personGood analysis and critical...
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Program Management Officer
1 week ago
Taguig, National Capital Region, Philippines Hunter's Hub Inc. Full timeJob Requirements:3+ years of experience as PMO Analyst (Program Management Officer)Must have experience with Visio for creating diagramsKnowledge of project management tools and techniquesMust have experience in Reports GenerationMust have experience in Foreign Asset InventoryGood communication skills and a highly organized personGood analysis and critical...
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Senior Program Manager
2 weeks ago
Taguig, National Capital Region, Philippines Manpower Core Group Inc. Full time•Planning the overall program, monitoring the progress, and managing the budget, ensuring progress against important milestones where consistent and coordinated implementation is required•Act as the primary liaison between IT, business units, executive management, and external vendors. Ensure clear communication, manage expectations, and build strong...
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Program Manager
2 days ago
Taguig, National Capital Region, Philippines 8x8 Full timeOn-site - Taguig 1-3 Yrs Exp Diploma Full-timeJob Description8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for...
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Senior Program Manager
4 weeks ago
Taguig, National Capital Region, Philippines Manpower Core Group Inc. Full time•Planning the overall program, monitoring the progress, and managing the budget, ensuring progress against important milestones where consistent and coordinated implementation is required•Act as the primary liaison between IT, business units, executive management, and external vendors. Ensure clear communication, manage expectations, and build strong...
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Sr Program Manager
4 days ago
Taguig, National Capital Region, Philippines Lattice Semiconductor Full timeLattice OverviewThere is energy here…energy you can feel crackling at any of our international locations. It's an energy generated by enthusiasm for our work, for our teams, for our results, and for our customers. Lattice is a worldwide community of engineers, designers, and manufacturing operations specialists in partnership with world-class sales,...
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Senior Program Manager
3 weeks ago
Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeNityo Infotech Philippines Services is looking for:Senior Program Manager - up to 300,000Set up: Onsite reportingLocation: BGC Taguig CitySchedule: DayshiftQualifications:Senior Program Manager15+ years of relevant experienceExperience in delivering large scale Core banking for Secured and Unsecured Loans for Retailand Commercial bankingExperience in...
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Highly Specialized Programming Expert
2 days ago
Taguig, National Capital Region, Philippines Ayuda Business Management Solution Inc. Full timeQualifications and Requirements:Bachelor's degree in computer science, mathematics, or related field preferred.Experience in programming or testing.Knowledge and experience in AWS, Cybersecurity, Python, and Artificial Intelligence.Basic programming skills.Analytical and problem-solving skills for designing, creating, and testing programs.Interpersonal and...
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Agile Program Manager
2 days ago
Taguig, National Capital Region, Philippines 8x8 Full timeJob DescriptionAs a Technical Program Manager at 8x8, you will play a critical role in ensuring the timely and successful delivery of our new SaaS product. Your primary responsibility will be to manage the program lifecycle, from planning and execution to delivery and post-delivery activities.You will work closely with cross-functional teams, including...
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Program Management Officer
23 hours ago
Taguig, National Capital Region, Philippines Vertere Global Solutions, Inc Full timeJob Overview">We are seeking a skilled Program Management Officer to join our team at Vertere Global Solutions, Inc. As a key member of our Program Delivery Department, you will be responsible for providing centralized monitoring and control of schedule, scope, resources, costs, changes, risks, and quality in assigned IT/Non-IT request Portfolios.
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Senior Program Manager
4 weeks ago
Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeNityo Infotech Philippines Services is looking for:Senior Program Manager - up to 300,000Set up: Onsite reportingLocation: BGC Taguig CitySchedule: DayshiftQualifications:Senior Program Manager15+ years of relevant experienceExperience in delivering large scale Core banking for Secured and Unsecured Loans for Retailand Commercial bankingExperience in...
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Remuneration Analyst
5 days ago
Taguig, National Capital Region, Philippines Marsh & McLennan Companies Full timeSenior Compensation Consulting AnalystJob DescriptionWe are seeking a talented individual to join our Career team at Mercer Philippines. This role will be based in Manila and involves working closely with clients, operations, and regional teams.The Senior Compensation Consulting Analyst will support the growth of both existing and new business in Career by...
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FPGA Program Manager
4 days ago
Taguig, National Capital Region, Philippines Lattice Semiconductor Full timeLattice Semiconductor OverviewWe are a leading provider of programmable logic solutions that are changing the industry. Our focus is on R&D, product innovation, and customer service, with a keenly sharp competitive personality.Our fast-paced, results-oriented environment fosters individual success within a 'team first' organization, where energy feeds on...
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Program Manager BPO
2 days ago
Taguig, National Capital Region, Philippines Carelon Global Solutions Philippines Full timeJob SummaryCarelon Global Solutions Philippines is seeking a Program Manager BPO to lead our team's operational activities, drive growth, and enhance customer satisfaction.About the Role:Lead Operations: Oversee the day-to-day operations of the team, ensuring efficient execution and high-quality results.Collaborate with Teams: Act as a liaison between...
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Program Management Coordinator
21 hours ago
Taguig, National Capital Region, Philippines Pontoon Solutions Full timeJob OverviewPontoon Solutions is seeking a skilled Program Management Coordinator to join our team. As a key member of our operations, you will be responsible for providing front-line customer service to internal team members, clients, and vendors.
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Program Development Manager
4 days ago
Taguig, National Capital Region, Philippines Lattice Semiconductor Full timeAbout Us:Lattice Semiconductor is a leading provider of programmable logic solutions that are changing the industry.We offer a fast-paced, results-oriented environment that fosters individual success within a 'team first' organization.The ideal candidate will be able to drive cross-functional engagements involving multi-functional teams to establish clear...
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Training Program Manager
2 days ago
Taguig, National Capital Region, Philippines Axos Business Center Full timeAs a Learning Content Designer at Axos Business Center, you will be responsible for designing and implementing training programs that align with the company's goals and objectives. You will work closely with subject matter experts to identify training needs and develop effective training solutions.Responsibilities:Determine the learning needs of employees...
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Program Management Director
2 days ago
Taguig, National Capital Region, Philippines Best Reliable Resources Full timeAbout Our CompanyAt BEST RELIABLE RESOURCES, we pride ourselves on providing exceptional logistics services to our clients.Job SummaryThe Program Management Director will be responsible for overseeing the management of logistics projects from start to finish. This includes developing project plans, coordinating with team members, and monitoring progress to...
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Program Management Engineer
4 days ago
Taguig, National Capital Region, Philippines Lattice Semiconductor Full timeLattice Semiconductor: A Leader in Programmable Design SolutionsOur global workforce shares a commitment to customer success and innovation, driving us to deliver cutting-edge programmable design solutions.Job DescriptionThis role involves developing and executing a comprehensive Partner Network Program, encompassing onboarding, enrolling, and managing...