Account Manager

4 weeks ago

Manila, National Capital Region, Philippines Snappr Inc. Full time

At Snappr, we help businesses get visual content more easily, with higher quality, and at scale. We use the best technology to connect visual content creators, such as photographers, videographers, and image editors, with businesses that need their skills to tell the story of their products and services through all forms of visual content.

We welcome people from all backgrounds who seek the opportunity to build a future where people can capture their special memories easily and affordably. If you have the drive, passion, and collaborative spirit to work with us, let's revolutionize photography together.

About the role:

Snappr's enterprise business is growing rapidly, and we need a go-getter to scale the account management of our largest clients to the next level. You'll work with an awesome range of companies with high-volume photography needs. Our current customers include the who's who of the marketplace, food delivery, automotive, eCommerce, and real estate industries, including Groupon, Airbnb, Eventbrite, DoorDash, and many others.

The role involves managing Snappr's relationships with mid-market and enterprise clients, including helping them find additional opportunities to gain value and ROI from photography in their businesses.

You should have at least four years of experience as a mid-market and enterprise Account Manager. Bonus if you have worked in or around any of the following industries: online marketplaces, food delivery, automotive, real estate, or eCommerce. You need to demonstrate growing accounts, and the ability to negotiate and renew contracts is key to success.

An organized, inquisitive nature with the ability to perform under pressure will set you up for success.

What you'll do:
  • Build and maintain relationships with a wide range of mid-market and enterprise clients
  • Promptly address client concerns
  • Work closely with the product and leadership teams to introduce clients to new features and products
  • Identify new business opportunities with current accounts
  • Negotiate contract terms
  • Track key metrics across your accounts
What you'll need:
  • 4+ years of experience working with mid-market and enterprise accounts valued up to $50k USD
  • Excellent spoken and written English. You must be a creative writer and a fantastic communicator
  • Be willing and able to be coached on how to sell to leads and nurture leads into opportunities
  • Startup experience is a plus
The type of person that will succeed at Snappr:
  • You are highly self-motivated. You can drive your own goals and success.
  • You are looking for a sales job that will give you more experience and coaching to help increase your sales skills.
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