AR/Collection Representative

5 hours ago

Makati City, National Capital Region, Philippines Pride Global Full time
Overview

Job Summary: We are seeking a highly motivated and detail-oriented Accounts Receivable Specialist to manage and monitor customer accounts for non-payments, delayed payments, and other billing irregularities. The ideal candidate will work closely with internal teams and clients to ensure timely payments, resolve discrepancies, and ensure compliance with client payment terms.

Responsibilities
  • Continuously monitor customer accounts for non-payments, delayed payments, and other billing irregularities.
  • Maintain awareness of client payment obligations and ensure timely resolution of issues.
  • Generate and review age analysis and AR aging reports to monitor and enforce client compliance and payments.
  • Investigate and resolve customer billing queries or discrepancies, collaborating with the billing team and controller.
  • Confirm client payments and coordinate with the accounting team for proper application and reconciliation.
  • Notify business teams of client payment receipts and any issues or irregularities with client accounts.
  • Handle high-volume phone calls and emails to delinquent customers, ensuring prompt and professional communication.
  • Draft clear and efficient email communications to internal stakeholders and clients regarding payment matters.
  • Manage AR processes effectively using a combination of emails, calls, and internal/external communications.
  • Work closely with India-based teams to ensure timely and accurate invoicing and billing.
  • Communicate urgency and obligations to clients with a firm but professional approach.
  • Review client agreements for payment terms and assist billing teams with questions about billing specifics, including overtime and sick time.
  • Provide bi-weekly reports to the Controller and company leadership regarding accounts receivable status.
Qualifications
  • Proven experience in accounts receivable, billing, or a similar financial role.
  • Strong understanding of AR aging, billing, and invoicing processes.
  • Excellent communication skills, both verbal and written, with the ability to interact professionally with clients and internal teams.
  • Ability to handle high-volume customer communications (phone and email).
  • Strong organizational skills and attention to detail.
  • Ability to review client agreements and understand payment terms.
  • Proficiency in Microsoft Excel and other relevant software tools.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Experience working with international teams is a plus.
  • Experience with billing and invoicing systems.
  • Knowledge of accounting principles and AR best practices.

#J-18808-Ljbffr

  • AR Coordinator

    4 weeks ago

    Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Work Arrangement: Hybrid (Ayala)Shift Schedule: Night shiftRequirements:AR ExperienceProcessing of Payments, Invoices and CollectionsCash Flow AnalysisResolving Billing DiscrepanciesReconciliationsMonth-End ClosingFinancial ReportingAccounting Tools: SAP/OracleResponsibilities:Invoice Management:Creating and sending invoices to customers, ensuring accuracy...

  • AR Operations Manager

    1 day ago

    Makati City, National Capital Region, Philippines beBeeAccount Full time ₱900,000 - ₱1,200,000

    Key Job ResponsibilitiesWe are seeking a highly skilled and experienced AR Manager to lead our Financial Accounting Advisory Services team. This role involves managing the delivery of AR services, identifying opportunities for process improvement, and designing effective project plans.The ideal candidate will have strong knowledge of Accounts Receivable...

  • AR Collections Practitioner

    4 weeks ago

    Quezon City, National Capital Region, Philippines Risewave Consulting Inc. Full time

    Your Roles and Responsibilities• Responding to external and internal customer requests via phone and email in a faced paced, highly complex environment• Independently collect past due invoices by contacting customers via phone, email, or portal• Independently reconcile complex accounts, support in resolving customer disputes in a timely manner by...

  • Accounts Receivable

    4 weeks ago

    Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Work Arrangement: Hybrid (Ayala, Makati)Shift Schedule: Night shiftRequirements:- Bachelor's Degree in Accounting-related programs- 1 year of AR Experience, preferably in BPO- Working knowledge of the following:> Processing of Payments, Invoices, and Collections> Cash Flow Analysis> Resolving Billing Discrepancies> Reconciliations> Month-End Closing>...

  • Financial Collector Specialist

    1 day ago

    Quezon City, National Capital Region, Philippines beBeeCollections Full time ₱300,000 - ₱450,000

    Job OverviewThe role involves performing business-to-business collection functions by contacting customers to obtain payments on past due accounts.Key responsibilities include coordinating with internal and external customers to resolve disputes, reconcile accounts, and ensure clean and green trade receivables.ResponsibilitiesCollect and reconcile customer...

  • AR Customer Service Representative

    4 weeks ago

    Quezon City, National Capital Region, Philippines Risewave Consulting Inc. Full time

    Responsible for maintaining a high level of customer service while collecting outstanding payments, resolving disputes or issues and assisting order releases. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. Key Responsibilities:1. Handle inbound calls from customers regarding...

  • Accounting Associate

    3 weeks ago

    Makati City, National Capital Region, Philippines Infinity Sports International Inc. Full time

    1. Bachelor's Degree in Accountancy, Finance or any related field.2. Minimum of 1-2 years experience in Accounts Receivable or General Accounting3. Proficient in MS Offices; Knowledge in Software(Quick books, Sap) is a plus4. Knowledge in AR processes, billing systems and collection procedures 5. Familiarity with local tax regulations and BIR compliance is a...

  • Special Collections Assistant III

    2 weeks ago

    Quezon City, National Capital Region, Philippines Ateneo de Manila University Full time

    Summary Of Work Activities And ResponsibilitiesThe Special Collections Assistant III performs clerical and logistical functions for the American Historical Collections (AHC) Section such as shelving the Section's library materials, performing collection inventory and basic preservation process of the Section's materials.Main Duties and ResponsibilitiesI....

  • Accounts Receivable Representative

    3 days ago

    Makati City, National Capital Region, Philippines Booth & Partners Full time

    Get AI-powered advice on this job and more exclusive features. Why you'll love Softchoice:We are a technology company that equips organizations to be agile and innovative and for their people to be productive, creative, and happier at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter...

  • Business Development Representative

    1 day ago

    Quezon City, National Capital Region, Philippines NightOwl Consulting Full time

    Business Development RepresentativeDepartment: OperationsEmployment Type: Full TimeLocation: ClientCompensation: ₱35,000 - ₱50,000 / monthDescription We are seeking a motivated and results-driven Business Development Representative (BDR) to join our team. The BDR will play a key role in generating new business opportunities, nurturing relationships with...