AR/Collection Representative

3 weeks ago

Makati City, National Capital Region, Philippines Pride Global Full time
Overview

Job Summary: We are seeking a highly motivated and detail-oriented Accounts Receivable Specialist to manage and monitor customer accounts for non-payments, delayed payments, and other billing irregularities. The ideal candidate will work closely with internal teams and clients to ensure timely payments, resolve discrepancies, and ensure compliance with client payment terms.

Responsibilities
  • Continuously monitor customer accounts for non-payments, delayed payments, and other billing irregularities.
  • Maintain awareness of client payment obligations and ensure timely resolution of issues.
  • Generate and review age analysis and AR aging reports to monitor and enforce client compliance and payments.
  • Investigate and resolve customer billing queries or discrepancies, collaborating with the billing team and controller.
  • Confirm client payments and coordinate with the accounting team for proper application and reconciliation.
  • Notify business teams of client payment receipts and any issues or irregularities with client accounts.
  • Handle high-volume phone calls and emails to delinquent customers, ensuring prompt and professional communication.
  • Draft clear and efficient email communications to internal stakeholders and clients regarding payment matters.
  • Manage AR processes effectively using a combination of emails, calls, and internal/external communications.
  • Work closely with India-based teams to ensure timely and accurate invoicing and billing.
  • Communicate urgency and obligations to clients with a firm but professional approach.
  • Review client agreements for payment terms and assist billing teams with questions about billing specifics, including overtime and sick time.
  • Provide bi-weekly reports to the Controller and company leadership regarding accounts receivable status.
Qualifications
  • Proven experience in accounts receivable, billing, or a similar financial role.
  • Strong understanding of AR aging, billing, and invoicing processes.
  • Excellent communication skills, both verbal and written, with the ability to interact professionally with clients and internal teams.
  • Ability to handle high-volume customer communications (phone and email).
  • Strong organizational skills and attention to detail.
  • Ability to review client agreements and understand payment terms.
  • Proficiency in Microsoft Excel and other relevant software tools.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Experience working with international teams is a plus.
  • Experience with billing and invoicing systems.
  • Knowledge of accounting principles and AR best practices.

#J-18808-Ljbffr

  • AR & Collections Analyst/Senior Analyst

    3 days ago

    Quezon City, National Capital Region, Philippines Whitecrow Research Sdn Bhd Full time ₱1,200,000 - ₱3,600,000 per year

    Designation- AR & Collections Analyst/ Senior AnalystLocation : Quezon city, Manila, PhilippinesHybrid- 3 days' work from OfficeJob DescriptionAbout UsWe are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect...

  • AR Supervisor

    3 weeks ago

    Quezon City, National Capital Region, Philippines Conifer Health Solutions Full time

    AR Supervisor (Healthcare) role at Conifer Health SolutionsPosition SummarySupervises and leads the day-to-day activities of staff; both onsite and telecommuters, hires, trains, schedules, monitors staff including the performance evaluation process. Effectively maintains a work environment which stimulates and motivates the growth of subordinates. Interacts...

  • Financial Collections Coordinator

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines beBeeAccount Full time ₱7,200 - ₱8,000

    Key AR Specialist PositionWe are seeking a highly detail-oriented and proactive Accounts Receivable (AR) specialist to support our finance team in managing the billing and collections process. This role plays a key part in ensuring timely payments from customers, maintaining accurate records, and fostering strong internal and external communication.Main...

  • Collections Team Lead

    2 weeks ago

    Makati City, National Capital Region, Philippines Cartrack Full time $104,000 - $130,878 per year

    We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for aCollections Team Leadto join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

  • Collection and Reconciliation Analyst

    2 weeks ago

    Makati City, National Capital Region, Philippines Smart Communications, Inc. Full time

    Account Management, Negotiation and SettlementReceiving, evaluating, facilitating and/or coordinating customer inquiries, complaints on non-receipt of bills, disputes and requests (for copies of bills, historical and A/R related records), enrollment in Digital Bills Delivery-eSOA, special billing instructions, monitoring of extended payment arrangements and...

  • Senior Collections Specialist

    3 days ago

    Makati City, National Capital Region, Philippines Cartrack Full time ₱900,000 - ₱1,200,000 per year

    We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries, and we are looking for aSenior Collections Specialistto join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

  • Senior Collections Specialist

    3 days ago

    Makati City, National Capital Region, Philippines Cartrack Full time ₱1,200,000 - ₱3,600,000 per year

    We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries, and we are looking for a Senior Collections Specialist to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

  • Collection Associate

    3 days ago

    Quezon City, National Capital Region, Philippines J-K International Language Center Full time ₱300,000 - ₱480,000 per year

    Company: This company is one of the largest IT companies not only here in the Philippines but also in other country. They also focus on specializing It software, Hardware and AI tools.Position: Accounts Receivable Collections PractitionerLocation: UP Ayala TechnohubSalary Offer: Php 25,000 – Php 40,000Work Schedule: Monday - Friday - Night ShiftWork Set...

  • Collections Specialist

    5 days ago

    Makati City, National Capital Region, Philippines Emapta Full time ₱25,000 - ₱50,000 per year

    Redefining Client Support with Financial Excellence Deliver excellent client support while ensuring accuracy in financial operations-be part of a role where service and accounting expertise go hand in hand. Build a global career in social media services and digital marketing without leaving the Philippines. As a Client Support Representative - Client...

  • Collections Specialist

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines beBeeAccountability Full time ₱600,000 - ₱800,000

    Job OverviewWe are seeking a detail-oriented professional to fill the role of Collections Specialist.Key Responsibilities:Contact customers from provided lists to collect overdue payments and update payment statuses.Maintain accurate records of all customer interactions, including contact dates and results.Analyze Accounts Receivable (AR) data to identify...