Technical Support Representative

1 week ago


Cavite City, Calabarzon, Philippines Schneider National Full time

Great People make Schneider Electric a great company.

Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative?

The Role: Technical Support RepresentativeWhat will you do?

The Technical Support Representative (TSR) will:

  • Be responsible for ensuring a high level of Customer Satisfaction.
  • Provide customers with post-sales Technical Support for APC's core product line and advise potential and existing customers on product selection.
  • Require an understanding of system availability concepts and APC's solutions for providing uptime.
  • Interpret policies and make business decisions under pressure, based on customer and company needs to meet deadlines with minimal supervision.
  • Provide post-sales Technical Support via the phone, ensuring every interaction creates the optimal customer experience.
  • Assist potential customers with product selection and configuration, identifying and routing large opportunities to sales teams for follow up and closure.
Who would be successful?
  • Bachelor's/College Degree in Engineering, Computer Science/Information Technology, Business Studies/Administration/Management or equivalent.
  • Support experience, strong problem-solving skills, and technical aptitude.
  • At least 2 years of working experience in the related field is required for this position.
  • Preferably 1-4 years experienced employees specializing in Customer Service or equivalent.
  • Experience working as a Technical Support / Helpdesk / Service Desk in a Shared Services or BPO MNC company is a plus.
What's in it for me?
  • Global family leave.
  • Comprehensive medical coverage for employee and dependents.
  • Worldwide Employee Stock Ownership.
  • Flexible work arrangement.

…and more

Why us?

Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient, and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.

€25.7bn global revenue.

137,000+ employees in 100+ countries.

45% of revenue from IoT.

5% of revenue devoted to R&D.

Video Link: https://youtu.be/J0cFSdFpI24

Let us learn about you Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

#J-18808-Ljbffr

  • Cavite City, Calabarzon, Philippines Schneider Electric Gruppe Full time

    Job Description - [PIPELINE] Technical Support Representative (008ARY)The Role: Technical Support RepresentativeWhat will you do?Responsible for ensuring a high level of Customer Satisfaction.Provide customers with post-sales Technical Support for APC's core product line and advise potential and existing customers on product selection.Will require an...


  • Cavite City, Calabarzon, Philippines Schneider Electric Gruppe Full time

    Job Description - Bilingual German Technical Support Representative (008Z1H) Bilingual German Technical Support Representative - 008Z1H Great People make Schneider Electric a great company. Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered...


  • Cavite City, Calabarzon, Philippines Schneider Electric Gruppe Full time

    Schneider Electric Gruppe is seeking a skilled Technical Support Representative to join our team.The ideal candidate will have strong problem-solving skills and technical aptitude.The role involves providing technical support to customers via phone and advising potential and existing customers on product selection.Candidates must have at least 2 years of...


  • Cavite City, Calabarzon, Philippines Schneider Electric Gruppe Full time

    Job Description - Bilingual Portuguese Technical Support Representative (008KV3)The Role: Portuguese Technical Services RepresentativeThis position will support customer inquiries related to product pre-sales & post-sales, service inquiries, and other requests within the defined Zone or Countries. The role will require close coordination with key internal...


  • Cavite City, Calabarzon, Philippines Schneider Electric Gruppe Full time

    We are looking for a highly motivated and detail-oriented Technical Support Representative to join our team.The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.The role involves providing technical support to customers via phone and advising potential and existing customers on product...


  • Cavite City, Calabarzon, Philippines Schneider National Full time

    Great People make Schneider Electric a great company.Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative?The Role: German Technical Services RepresentativeThis position will support customer inquiries related to product...


  • Cavite City, Calabarzon, Philippines Schneider National Full time

    Great People make Schneider Electric a great company.Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative?The Role: Portuguese Technical Services RepresentativeThis position will support customer's inquiries related to...


  • Cavite City, Calabarzon, Philippines Sutherland Philippines Full time

    You are joining Sutherland as a Customer Service Associate for our Telco account in Carmona, and you'll be managing a wide range of technical support requests, from resolving Uverse outages and CPE synchronization issues to configuring static IPs and port forwarding setups. You'll provide critical assistance to customers facing impaired internet services,...


  • Cavite City, Calabarzon, Philippines Dynamic Manufacturing Services Phils. Corp. Full time

    Technical Sales Representative - Machine AutomationDynamic Manufacturing Services Phils. Corp.On-site - Cavite 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionServices existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential customers.Focuses sales efforts by...


  • Cavite City, Calabarzon, Philippines Dynamic Manufacturing Services Phils. Corp. Full time

    Technical Sales Representative - System AutomationDynamic Manufacturing Services Phils. Corp.On-site - Cavite 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescription· Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential customers.· Focuses sales efforts by...


  • Cavite City, Calabarzon, Philippines Dynamic Manufacturing Services Phils. Corp. Full time

    Technical Sales Representative - Metal FabDynamic Manufacturing Services Phils. Corp.On-site - Cavite 1-3 Yrs Exp Bachelor Full-timeJob Description· Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential customers.· Focuses sales efforts by studying existing...


  • Cavite City, Calabarzon, Philippines Bfd Commercial Space Full time

    We are seeking a Support Services Representative to join our team at Bfd Commercial Space. As a Support Services Representative, you will provide essential support to our operational teams, ensuring seamless day-to-day operations.Key ResponsibilitiesAssist in various tasks and projects across departments, promoting efficient collaboration and...


  • Cavite City, Calabarzon, Philippines Schneider Electric Gruppe Full time

    What We Are Looking ForWe are looking for a highly skilled and experienced Technical Support Professional to join our team. As an Advanced Technical Support Specialist, you will be responsible for providing high-quality technical support to customers.You will handle escalations from Primary support & Internal Technical Teams about application issues, product...


  • Cavite City, Calabarzon, Philippines DJV IT Solutions Full time

    DJV IT Solutions is a company that provides comprehensive and reliable IT services for various needs. We are currently looking for a Technical Support Professional to join our team.The successful candidate will be responsible for providing technical support to any members of an organization who need computer-related technical assistance.The ideal candidate...

  • Technical Sales

    2 weeks ago


    Cavite City, Calabarzon, Philippines Kruger M & E Industries Corp. Full time

    Technical Sales & Service Engineer - Cebu BasedOn-site - Cavite 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionDeveloping market potential in Vis-Min region.Support customers in technical inquiries about fans and controls.Represent Kruger in regional conferences in Vis-Min region.Participate in bidding.RequirementsMechanical/Electrical...


  • Cavite City, Calabarzon, Philippines Schneider Electric Full time

    About the Role">We are seeking a highly skilled and motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers via phone, email, and chat.">Provide technical assistance to customers on product selection, installation, and...

  • IT Technical Support

    3 weeks ago


    Cavite City, Calabarzon, Philippines Macmae Information Technology Services Full time

    On-site - Cavite No Exp Required Bachelor TempJob DescriptionIT support professionals help users with computer and software issues. They maintain computer networks, install software, and troubleshoot technical problems.ResponsibilitiesInstall and update software: Install new software and update existing software.Maintain hardware: Service and maintain...


  • Cavite City, Calabarzon, Philippines Schneider Electric Full time

    Job OverviewSchneider Electric is a leading provider of energy management and automation technologies. We empower businesses to use energy in a safe, efficient, and sustainable manner.We are seeking an experienced Advanced Technical Support Specialist to join our team. The successful candidate will provide high-quality technical support to customers,...


  • Cavite City, Calabarzon, Philippines Schneider Electric Gruppe Full time

    Schneider Electric Gruppe is leading the digital transformation of energy management and automation.We strive to promote a global economy that is both ecologically viable and highly productive.Our technologies enable the world to use energy in a safe, efficient and sustainable manner.Job OverviewThis position requires an individual who can provide technical...


  • Cavite City, Calabarzon, Philippines Schneider Electric Gruppe Full time

    Job Description - Primary Technical Support (009BR1)The Role: Primary Technical SupportWhat will you do?Provide 1st level of technical support in pre-sales (product selection, application information) and post-sales (product installation, technical characteristics, technical complaints) telephone and electronic to SE customers and partners;Responsible for...