Luxury Client Experience Specialist

Ascend seeks an experienced Concierge Manager to lead luxury service operations in a remote, globally distributed team. You will own shift-level operations across Client Service, Ticketing, and Trip Fulfillment, coaching Team Leads and ensuring five-star client experiences. You’ll work with Product, Operations, and Leadership to scale processes, maintain...

Client Intake & Client Success Specialist (Part time)Part time | Remote | North American Hours We are hiring a highly responsive and organized Client Intake & Client Success Specialist to support a fast-growing Canadian law firm. You will be the first point of contact for prospective clients and will play a key role in making sure every inquiry is responded...

Ascend is seeking a Concierge Manager to lead luxury travel operations remotely. You will manage Client Service, Ticketing, and Trip Fulfillment, coaching Team Leads and ensuring a five-star client experience across shifts. You will drive process improvements, use data to inform decisions, and collaborate with cross-functional teams to scale globally while...

Ascend is seeking a Concierge Manager to lead luxury travel operations in a remote, global setting. You will oversee Client Service, Ticketing, and Trip Fulfillment, guiding Team Leads and ensuring five-star client experiences. You will drive process improvements, manage real-time shift priorities, and collaborate with product and leadership to scale Ascend...

Ascend seeks an experienced Concierge Manager to lead luxury service operations in a remote, globally distributed team. You will own shift-level operations across Client Service, Ticketing, and Trip Fulfillment, coaching Team Leads and ensuring five-star client experiences.You’ll work with Product, Operations, and Leadership to scale processes, maintain...

Ascend is assembling a remote-first Concierge Manager team to oversee luxury travel operations globally. You will lead three function teams, drive performance, and maintain high standards for client experience. The role emphasizes systems-thinking with a people-centric leadership style and requires experience in Sabre GDS, coaching, and process optimization....

PCI Energy Solutions formally Power Costs Inc.is the premier provider of software, superior customer support, and value-added services for energy companies worldwide. For almost 30-years, PCI has set the standard for developing customer-focused, customer-driven software to meet the constantly evolving needs of ISO/RTO market participants and bilateral...

Ascend is seeking a Concierge Manager to lead luxury travel operations remotely. You will manage Client Service, Ticketing, and Trip Fulfillment, coaching Team Leads and ensuring a five-star client experience across shifts.You will drive process improvements, use data to inform decisions, and collaborate with cross-functional teams to scale globally while...

Ascend is a remote-first travel tech company delivering luxury business travel services to clients worldwide. As Concierge Manager, you will own shift-level operations across Client Service, Ticketing, and Trip Fulfillment, leading Team Leads to ensure a five-star client experience.You will drive ownership, data-driven improvements, and cross-functional...