Cloud Architect: Amazon Connect

Concentrix CVG Philippines, Inc. is hiring a CCaaS Support Engineer to provide Level 1/2 support for Genesys Cloud, Amazon Connect, and other CCaaS platforms from a PH-based work-at-home setup. The role requires hands-on experience with IVR configurations, routing, and incident management, with a proactive problem-solving mindset and strong communication...

NeuraFlash, Part of Accenture, is seeking a Senior QA Consultant for Amazon Connect/Contact Center QA. You will design and execute end-to-end test scenarios for complex IVRs, verify integration with Salesforce and AWS services, and lead defect triage across multi-vendor environments. The role emphasizes AI-driven quality, conversational AI, and CI/CD test...

NeuraFlash, Part of Accenture is seeking an Associate QA Consultant to join our Quality Assurance team focused on Amazon Connect, IVR, APIs, and AI‑driven customer experiences. You will work alongside experienced QA professionals to design and execute tests across cloud services, contact center workflows, and integrations. We seek 1–2 years of QA/testing...

iCXeed Philippines Inc. is seeking a mid-level Solutions Architect with a strong AWS background and growing AI/ML skills. You will design cloud-native solutions centered on AWS services, Amazon Connect, and serverless architectures, with mentorship toward senior roles. The role offers exposure to client engagements, architecture reviews, and active...

JOB OVERVIEW We are looking for an experienced Solution Architect (Cloud & AI) to lead customer engagements and design practical AI solutions on AWS. You will work closely with sales teams to understand customer challenges, identify suitable AI use cases, and develop solutions that deliver clear business value. You will also support delivery teams to ensure...

Concentrix is hiring a Cloud Support professional in the Philippines to provide Tier 1/2 production support for the client's AWS environment (Amazon Connect and AWS services), performing incident triage, diagnosis, and resolution within SLA. You will handle standard service requests, maintain the knowledge base, escalate complex issues to the Senior...

iCXeed is seeking a mid-level Solutions Architect with a strong foundation in AWS cloud services and growing expertise in AI/ML technologies. This role will support the design and delivery of cloud-native solutions for iCXeed's client engagements, with a primary focus on Amazon Connect, serverless architectures, and emerging AI capabilities (Amazon Bedrock,...

Secure Platforms Supporting Smarter Marketing and Advertising Successful advertising campaigns depend on secure platforms, seamless access, and reliable data. The Amazon Quick Administrator & Platform Coordinator strengthens these foundations through platform administration, integration management, and user support. Develop specialized expertise while...

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