Global Access Management Associate

Global Access Management Associate – Strada

The Global Access Management Associate is responsible for system access control and associated compliance across all Strada Global HR products/services (client and internal). The role covers processing account creation requests, terminating accounts, maintaining security through password reset processes, managing user accounts, and handling security-related administration tasks.

Overview

Join Strada to contribute to a global workforce management solution. Strada operates in 180+ countries and provides people-first solutions powered by cloud-based technology.

Responsibilities

• Process account creation requests in line with Standard Operating Procedures and contracted Service Level Agreements.
• Terminate accounts according to corporate SLAs.
• Maintain security of corporate systems through a stringent password reset process.
• Manage user accounts following Standard Operating Procedures.
• Work independently on security, authorization, and user administration-related requests.
• Oversee customer communications for Access-related issues.
• Identify access-related security issues and escalate as required.
• Assist with access management administrative tasks (e.g., reporting).

Qualifications

• Bachelor of Science (BS) from an accredited college or university, or equivalent.
• Thorough knowledge of HR processes, organizational structures, and business functions.
• Excellent written and verbal communications skills.
• Strong problem-solving skills.
• ITIL Service Management training and/or certification is recommended.
• Security training and/or certification or equivalent experience is required.
• Ability to think creatively for service improvements.
• Attention to detail and time/deadline orientation.
• Ability to follow processes and identify opportunities for improvements.
• Knowledge of SAP security/authorization (ADM940) is an advantage.
• Knowledge of Service-Now is an advantage.
• Proficiency with MS Office applications.

Personal Background

• Team player in an international environment.
• Understanding of support tools, techniques, and how technology supports IT services.
• Ability to be thorough and adapt to change; proactive and independent work style.
• Good English language skills, both spoken and written.

At Strada, Our Values Guide Everything We Do

• Anticipate Customer Needs – Stay ahead of trends to help customers grow and succeed.
• Own the Outcome – Deliver excellence and ensure tasks are completed correctly.
• Challenge Ourselves to Work Smarter – Move faster to drive change and accomplish more.
• Empower Each Other to Solve Problems – Collaborate to find the best solutions.
• Care About Our Work – Understand the impact of our work on a broad audience.

Benefits

Strada offers a range of benefits for health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more. All offers are contingent on successful completion of background checks as applicable by law and role/location.

Diversity & Inclusion

Strada is dedicated to fostering a diverse, equitable, and inclusive workplace. We support the advancement of underrepresented groups and provide reasonable accommodation for disabilities and religious practices. Applicants may request accommodation by contacting their recruiter.

Authorization to Work

To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.

Please note: This job description does not limit Strada's right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.

We offer a competitive total rewards package, continuing education and training, and opportunities with a growing worldwide organization.

Disclaimer

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including subsidiaries, partners, or purchasers of Strada business units.

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