HRO My Life MyLife Advisor I
2 weeks ago
ADP is hiring a MyLife Advisor I. The Employee Service Center supports Comprehensive Service and TotalSource (PEO and ASO) clients by providing guidance and research in response to a wide variety of questions and issues presented by participants, HR, and Third-Party vendors. The persons in these roles will use multiple tools and resources to develop accurate and comprehensive responses to inquiries. They will interface with multiple ADP business partners such as payroll, HR, and benefits, and collaborate with third-party vendors on resolution. To ensure seamless interaction for clients, all levels should have familiarity with common payroll, benefits, and HR questions utilizing multiple applications. As associates advance, they will work more independently, handle more complex calls, potentially specialize in a subject area, and assist less experienced representatives. At the most senior level, the Representative will act as back-up to the Manager/Team Lead. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.
QualificationsADP is hiring a MyLife Advisor I. The Employee Service Center supports Comprehensive Service and TotalSource (PEO and ASO) clients by providing guidance and research in response to a wide variety of questions and issues presented by participants, HR, and Third-Party vendors. The persons in these roles will use multiple tools and resources to develop accurate and comprehensive responses to inquiries. They will interface with multiple ADP business partners such as payroll, HR, and benefits, and collaborate with third-party vendors on resolution. To ensure seamless interaction for clients, all levels should have familiarity with common payroll, benefits, and HR questions utilizing multiple applications. As associates advance, they will work more independently, handle more complex calls, potentially specialize in a subject area, and assist less experienced representatives. At the most senior level, the Representative will act as back-up to the Manager/Team Lead. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.
About the companyADP offers industry-leading online payroll and HR solutions, plus tax, compliance, benefit administration, and more.
NoticeTalentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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