
Operations Manager
3 days ago
Pointwest is seeking a results-driven Operations Manager (Medical Billing) to lead our revenue cycle operations and manage medical billing teams. The ideal candidate will have deep expertise in healthcare billing, team leadership, and client management. You'll play a critical role in enhancing service delivery, streamlining processes, and ensuring compliance with industry standards.
Join a company that upholds the values of Leadership, Excellence, and Innovation, and thrives in a culture built on Agility, Accountability, Collaboration, Customer Centricity, and Innovation.
ResponsibilitiesCustomer & Stakeholder Success
Act as the primary point of contact for healthcare clients
Ensure timely, accurate billing and claims processing
Resolve escalations and maintain high client satisfaction
Business Growth
Identify and support opportunities for account expansion
Contribute to new client onboarding and healthcare BPO growth
Operational Excellence
Lead billing teams and manage performance against SLAs
Optimize billing workflows and reduce claim denial rates
Drive automation and process improvements
People Development
Coach and mentor team members for skill and career growth
Promote continuous learning, compliance, and professional development
SLA and KPI attainment (e.g., claim turnaround, AR days, denial rates)
Client satisfaction and retention scores
Process optimization and automation outcomes
Team performance, upskilling participation, and leadership development
Bachelor's degree in Healthcare Administration, Business, or related field
Minimum 5 years' experience in medical billing and revenue cycle operations
2+ years' experience in managing teams or projects in healthcare billing
Proficiency in ICD-10, CPT, HCPCS, and HIPAA compliance
Hands-on experience with EHR and billing systems (e.g., Epic, Kareo, eClinicalWorks)
Strong communication, leadership, and analytical skills
Certification in medical billing/coding is a plus
Experience in healthcare BPO or outsourced billing operations preferred
Ready to lead with purpose and deliver healthcare excellence? Join us at Pointwest.
#J-18808-Ljbffr
-
Marine Assistant Operation Manager
6 days ago
Makati City, National Capital Region, Philippines Global Process Manager Inc. Full time $104,000 - $130,878 per yearExperienceMinimum of 7 years of related work experience in any related fields in vessel business operations, shipping operations, vessel navigation, and/or machinery.Experience in training/development, process management, and data management is an advantage.2 years in a leadership or Assistant Manager role, overseeing teamsExperienced in managing...
-
Operations Manager Operations Manager
7 days ago
Quezon City, National Capital Region, Philippines ANZ Banking Group Limited Full time $104,000 - $130,878 per yearAbout Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As Operations Manager within the New Zealand Customer Protection team, you will be responsible for leading detection and post-detection management across...
-
Operations Manager
7 days ago
Quezon City, National Capital Region, Philippines Apollo Management Inc. Full time $40,000 - $80,000 per yearAbout the roleAs an Operations Manager at Apollo Management Inc.', you will play a vital role in overseeing the day-to-day operations of our hospitality business located in Katipunan, Quezon City Metro Manila. This full-time position is responsible for ensuring the smooth and efficient running of our establishment, while driving continuous improvements to...
-
Operations Manager
1 day ago
Quezon City, National Capital Region, Philippines The VITO Group Full timeJOB RESPONSIBILITIES:Oversee day-to-day operations across all clinic locations ensuring consistent service delivery, inventory, scheduling, and customer service performance across outletsDevelop and implement standard operating procedures for clinical and administrative processesIdentify gaps and implement SOPs to streamline workflows and minimize operations...
-
Operations Manager
1 week ago
Quezon City, National Capital Region, Philippines OOm PTE LTD Full timeThe Operations Manager is responsible for overseeing the daily operations of the OOm Institute. This role ensures compliance with the organisation, funding agencies, and customer requirements while developing and maintaining standard operating procedures (SOPs) to enhance operational efficiency. This role involves strategic planning, process improvement, and...
-
Operations Manager
3 days ago
Quezon City, National Capital Region, Philippines Paramount Human Resource Multi-Purpose Cooperative Full time $70,000 - $120,000 per yearCompany DescriptionEstablished in 2005, Paramount Human Resource Multi-Purpose Cooperative aims to alleviate poverty by developing Filipino skills and abilities. Registered with CDA and DOLE, the cooperative has grown from 200 members and 2 business partners to over 10,000 members and 145 business partners. Supported by nearly 400 administrative staff, it...
-
Operations Manager
4 days ago
Quezon City, National Capital Region, Philippines Ayala Malls Full timeWe are looking for a Mall Operations Manager to help oversee the day-to-day operations of Vertis North. The role ensures seamless mall operations, excellent customer experiences, and a thriving business environment for our merchants. The role handles tenant relations and also supports the facilities management, security, housekeeping, and sustainability...
-
Operations Manager
7 days ago
Quezon City, National Capital Region, Philippines ES TRANSPORT INC. Full time ₱900,000 - ₱1,200,000 per yearKey Responsibilities:Oversee daily bus operations including dispatching, routing, and scheduling.Supervise drivers, conductors, dispatchers, and operations staff.Prepare and implement Key Performance Indicators (KPIs) for drivers, conductors, and the operations team.Create and manage the schedules and duty rosters of drivers and conductors.Coordinate with...
-
Operations Manager
6 days ago
Quezon City, National Capital Region, Philippines Ayala Malls Full time $104,000 - $130,878 per yearWe are looking for aMall Operations Managerto help oversee the day-to-day operations ofVertis North. The role ensures seamless mall operations, excellent customer experiences, and a thriving business environment for our merchants. The role handles tenant relations and also supports the facilities management, security, housekeeping, and sustainability...
-
operations manager
1 week ago
Quezon City, National Capital Region, Philippines Paramount Human Resource Multi-Purpose Cooperative Full timeStrategic Planning & ExecutionDevelop and implement operational policies and procedures.Assist in setting strategic goals and ensure they are met through effective execution.Identify process inefficiencies and recommend improvements.Team ManagementLead and supervise department heads and operational staff.Recruit, train, and evaluate employees to ensure peak...