Operational Excellence Specialist II
2 days ago
Movate Taguig, National Capital Region, Philippines
Operational Excellence Specialist IIQualifications:
Education:
- Bachelor's degree in Business Administration, Training and Development, Operations Management, or a related field (preferred).
Experience:
- 3+ years of experience in training design and facilitation, operational leadership, or a similar role.
- Proven expertise in data analysis and process improvement.
- Strong background in project management and operational excellence.
Skills:
- Exceptional training and facilitation skills with the ability to engage diverse audiences.
- Strong analytical skills to evaluate data and drive data-informed decisions.
- Proficiency in SOP creation and process documentation.
- Effective communication and leadership skills to inspire and motivate teams.
- Project management skills with the ability to manage multiple priorities simultaneously.
- Proficient in MS Office Suite, data visualization tools, and project management software.
Key Responsibilities:
- Leadership Training Creation and Facilitation:
- Design and deliver global leadership training programs to support the development of high-performing leaders.
- Facilitate engaging training sessions across various levels of the organization, ensuring alignment with company goals and values.
- Develop training materials and resources that are scalable and adaptable to diverse audiences and geographies.
- Trainer Evaluation and Recommendations:
- Assess trainers for effectiveness across all project types, providing actionable feedback and development plans.
- Identify skill gaps and recommend targeted training to enhance trainer performance and program outcomes.
- Data Analysis and Insights:
- Analyze data from trackers and trends to evaluate training effectiveness and operational performance.
- Use data insights to recommend improvements in leadership development and operational processes.
- Present findings to stakeholders in a clear and actionable manner.
- Driving Results Through Inspiration and Innovation:
- Motivate and inspire operational leadership teams to achieve excellence and exceed targets.
- Implement innovative strategies to enhance team performance and operational outcomes.
- Foster a culture of continuous improvement and accountability.
- Standard Operating Procedure (SOP) Creation:
- Develop and maintain clear, comprehensive SOPs for leadership training, operational processes, and project management.
- Regularly review and update SOPs to ensure relevance and compliance with organizational standards.
- Process Improvement:
- Identify inefficiencies in current processes and recommend improvements to enhance productivity and quality.
- Collaborate with cross-functional teams to implement and monitor process enhancements.
- Project Management:
- Manage the planning and execution of new project launches, ensuring all deliverables are met on time and within scope.
- Coordinate with stakeholders to align resources, timelines, and objectives.
- Operations Leadership and Project Interventions:
- Leverage prior operational leadership experience to guide and support teams through challenges.
- Provide hands-on support during critical project interventions, ensuring smooth transitions and achieving desired outcomes.
Mid-Senior level
Employment typeFull-time
Job functionBusiness Development
IndustriesIT Services and IT Consulting
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