Retail Assistant

1 week ago


Iloilo City, Western Visayas, Philippines Tabz Stall Full time

On-site - Iloilo No Exp Required High/Senior High School Full-time

Job DescriptionDescription

The Retail Assistant supports the day-to-day operations of the store by assisting customers, maintaining inventory, and ensuring a clean, organized shopping environment. This role requires strong communication skills, a friendly demeanor, and a focus on delivering outstanding customer experiences.

Key Responsibilities:Customer Service:
  • Greet customers warmly and provide exceptional service.
  • Assist customers in finding products and offer recommendations based on their needs.
  • Handle customer inquiries, complaints, and returns professionally.
  • Operate the cash register and handle transactions accurately.
  • Achieve sales targets by upselling and cross-selling products.
  • Promote ongoing promotions, discounts, and loyalty programs.
Store Operations:
  • Ensure shelves are fully stocked and merchandise is displayed attractively.
  • Receive, unpack, and organize new inventory shipments.
  • Monitor inventory levels and report shortages to the manager.
  • Maintain a clean, organized, and safe store environment.
RequirementsEducation:
  • High school diploma or equivalent (required).
  • Additional certifications in retail, customer service, or sales (preferred but not mandatory).
Experience:
  • Prior experience in retail, sales, or customer service is advantageous but not always required.
  • Familiarity with point-of-sale (POS) systems is a plus.
Skills:
  • Strong communication and interpersonal skills.
  • Basic math skills for handling cash transactions.
  • Ability to work well in a team environment.
  • Good organizational and multitasking abilities.
  • Problem-solving skills to address customer concerns effectively.
Personal Attributes:
  • A positive, friendly, and professional attitude.
  • A customer-focused mindset.
  • Punctual and reliable.
  • Willingness to learn and adapt to new tasks.
  • Attention to detail in maintaining product displays and store cleanliness.
Physical Requirements:
  • Ability to stand for extended periods.
  • Capability to lift and move items (usually up to 20-30 pounds).
  • Comfortable working in a fast-paced environment.
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