Retail Assistant

6 days ago


Iloilo City, Western Visayas, Philippines Anniee Apparell Full time

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Job DescriptionDescription

We are seeking a motivated and customer-focused Retail Assistant to join our team. The successful candidate will play a key role in providing exceptional service to customers, maintaining a well-presented store, and supporting daily retail operations.

Key Responsibilities
  • Customer Service: Greet and assist customers with product selection, queries, and purchases to ensure a positive shopping experience.
  • Sales Support: Achieve sales targets by promoting products, cross-selling, and upselling when appropriate.
  • Store Maintenance: Ensure the store is clean, organized, and fully stocked. Arrange displays and shelves to enhance visual appeal.
  • Cash Handling: Process transactions accurately using the POS system, handle returns, and manage cash or card payments securely.
  • Stock Management: Assist in receiving, unpacking, and organizing inventory. Monitor stock levels and report shortages to management.
  • Teamwork: Collaborate with team members to meet store goals and maintain a positive work environment.
  • Compliance: Adhere to company policies, including health and safety regulations, loss prevention, and customer confidentiality.
Requirements

Education and Experience

  • Minimum Education: High school diploma or equivalent (e.g., GED).

Experience:

  • Previous experience in retail, sales, or customer service is advantageous but not always required.
  • On-the-job training is often provided for entry-level roles.

Skills and Competencies

  • Customer Service Skills: Ability to interact with customers in a friendly, helpful, and professional manner.
  • Communication Skills: Strong verbal communication to explain products, resolve issues, and handle inquiries.
  • Sales and Product Knowledge: Basic understanding of sales principles. Ability to learn and explain product features, benefits, and promotions.
  • Numeracy Skills: Ability to handle cash, process transactions, and manage sales accurately.
  • Teamwork and Collaboration: Willingness to work with colleagues to meet store goals and maintain a positive work environment.
  • Organizational Skills: Ability to multitask, prioritize duties, and maintain an organized store environment.
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