Residential Chat Support Pro — Elevate CX

5 days ago

Davao City, Davao Region, Philippines FPS Innovation Labs Full-time ₱201,000 - ₱335,000/year

FPS Innovation Labs in Davao, Philippines is hiring a Residential Care Representative to ensure customer satisfaction by meeting performance metrics, accurately documenting interactions, resolving issues efficiently, and converting negative experiences into positive ones. You’ll stay informed about market trends and competitive offers to maintain strong customer relationships.

The role emphasizes first-call resolution, adherence to procedures, and the ability to handle complex challenges while