Senior Quality Engineer for Salesforce
3 weeks ago
Role Overview:
The Senior Quality Engineer (Salesforce) is responsible for ensuring the highest quality standards in Salesforce implementations by designing and executing robust testing strategies. This role requires expertise in manual and automated testing, with a focus on functional, regression, usability, and performance testing. The ideal candidate should have strong collaboration skills to work closely with stakeholders across development, product, and business teams while driving continuous improvement in testing processes.
Key Responsibilities:
Test Planning & Execution:
- Collects and organizes relevant project information to prepare comprehensive Test Plans, Test Cases/Scripts, user manuals, training materials, and installation guides.
- Designs and maintains test cases, test scripts, and test scenarios, ensuring complete coverage of business and technical requirements.
- Conducts various types of testing, including functional, usability, regression, stress, system integration, and full-cycle testing of Salesforce applications and related systems.
- Documents and analyzes test results, ensuring all defects are logged and tracked using issue management tools like JIRA, Azure DevOps, or similar platforms.
Automation & Continuous Improvement:
- Develops and maintains automated test scripts using approved automation tools and frameworks (Selenium, TestNG, JUnit, ApexTest, Provar, or similar).
- Implements and enhances test automation for functional and performance testing, reducing manual testing efforts and improving efficiency.
- Conducts peer code reviews to maintain high standards for test scripts and ensure adherence to best practices.
- Explores and recommends new Quality Engineering frameworks and testing tools to enhance test coverage and execution speed.
- Contributes to refining testing processes, methodologies, and best practices to drive continuous improvement.
Collaboration & Stakeholder Engagement:
- Works closely with Scrum Masters, Product Managers, Business Analysts, Developers, and Technical Managers to align testing strategies with business goals.
- Assists Software Engineers in identifying, investigating, and troubleshooting defects by analyzing logs, screenshots, and various test scenarios.
- Collaborates with Business Analysts and development teams to review requirements and provide early feedback on testability and potential risks.
- Ensures all software builds, whether for commercial or internal release, meet the required Quality Engineering standards before deployment.
- Coaches and mentors junior team members, providing technical guidance and best practices in test automation, execution, and documentation.
Process Compliance & Quality Enhancement:
- Ensures compliance with standard testing processes, best practices, and industry regulations applicable to Salesforce environments.
- Provides detailed testing effort assessments, identifying required test phases, estimating effort, and defining the timeline for testing activities.
- Recommends enhancements to Salesforce applications to improve usability, functionality, and user experience based on testing insights.
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