Digital Platforms Systems and Support Consultant

1 week ago


Makati City, National Capital Region, Philippines AIA Philippines Full time
Digital Platforms Systems and Support Consultant

Develop, set, and cascade new process designs that will ensure the sound implementation of company projects and other initiatives that may include the introduction of new technology or systems or the enforcement of procedural changes.

Execute a communication and deployment strategy whenever there are new technologies or processes to be implemented. Ensure that all stakeholders are consulted and properly informed of the impending changes and that they are aware and prepared for the effects of such changes.

Spearhead the review of the capabilities of systems and processes being used and propose the necessary enhancements. Validate the output of solutions developed by IT against the defined processes and user specifications.

Design strategies and implementation plans to ensure that for User Acceptance Testing, the following has been duly developed and analyzed: A User Test Plan – to determine the strategy of the testing; A User Test Script to ensure that all possible scenarios have been identified; User Test Result documentation to ensure that the results are acceptable.

Manage the time and cost spent on each project, making sure that the prioritization for all activities has been set and properly inputted into the budget for the year. Manage each activity with as little variance from the target timeline and budget as possible.

Act as a reliable SME for systems and processes being implemented in the company. Understand the nature of each activity, the context as to why it is being done, the basis upon which it is being implemented, and the logic as to how it is being done. Know how to reverse and correct issues or prevent them if possible.

Spearhead communications with other departments and external partners to ensure that their requirements are considered in the implementation of new processes and system enhancements.

Conduct studies as defined by users including but not limited to the following:

  1. Manpower / Resource Evaluation
  2. Options Analysis
  3. Feasibility Studies

A graduate of a 4-year business-related course, preferably a graduate of BS Industrial Engineering.

6 years of experience in business analysis, process reengineering, or systems and control implementation.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

Insurance

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