Support Engineer L2

Makati Commercial Center, Philippines | Posted on 02/18/2025State/Province National Capital Region (Manila)Country PhilippinesJob DescriptionPSC Software's ACE platform is a revolutionary electronic Quality Management System (eQMS), electronic Document Management System (eDMS), Learning Management System (LMS), and Inspection Management System. The ACE...

Make your next big career move by applying as KMC Solutions' next L2/L3 NETWORK ENGINEER/ADMINISTRATORDedicated and detail-oriented L2/L3 Network Engineer with over 3-5 years of experience in managing and troubleshooting complex network systems. Proficient in network configuration, monitoring, and security. Adept at ensuring optimal network performance and...

Role OverviewThe Technical Support Representative L2 role at SupportNinja is an exciting opportunity for experienced IT professionals to join our team and contribute to delivering exceptional technical support to our clients. In this role, you will be responsible for resolving complex technical issues and working collaboratively with cross-functional teams...

Tasks• Provide day-to-day E2E L1/L2 support for Problem, Change and Incident Management tasks for the service in compliance with defined processes.• Identify, handle, analyze, and resolve issues and requests raised by stakeholders and clients.• Perform systems configurations, troubleshoot systems errors, monitor, automate, and test systems...

TasksProvide day-to-day E2E L1/L2 support for Problem, Change and Incident Management tasks for the service in compliance with defined processes.Identify, handle, analyze, and resolve issues and requests raised by stakeholders and clients.Perform systems configurations, troubleshoot systems errors, monitor, automate, and test systems performance.Participate...

Position Summary:Join our dynamic Global Partner Support team as a Technical Support Engineer L2 in Makati City You'll be a key player in empowering our Managed Service Provider (MSP) partners by providing expert technical assistance across our platform's diverse services. This role offers a unique opportunity to directly impact partner success through...

Join Our Expanding Global Support TeamWe are growing our Level 2 Technical Support team and are looking for a skilled and proactive L2 Support Engineer to join us. In this role, you will work closely with our Level 1 and Level 3 support teams across the globe, providing advanced technical expertise to resolve complex issues and ensure a seamless customer...

About the RoleAs a Technical Support Representative L2 at SupportNinja, you will play a pivotal role in delivering exceptional technical support to our clients. This full-time position requires you to be responsible for resolving complex technical issues and serving as a subject matter expert within our growing IT support team.Key Responsibilities:Respond to...

TaskProvide day-to-day E2E L1/L2 support for Problem, Change and Incident Management tasks for the service in compliance with defined processes.Identify, handle, analyze, and resolve issues and requests raised by stakeholders and clients.Tasks may include performing systems configurations, troubleshooting systems errors, monitoring, automation, and testing...

About the roleAs a Technical Support Representative L2 at SupportNinja, you will play a crucial role in providing exceptional technical support to our clients. In this Remote/WAH full-time position, you will be responsible for resolving complex technical issues and serving as a subject matter expert within our growing IT support team.What you'll be...

Job Summary:The L2/L3 Database Engineer will be responsible for designing, implementing, and managing complex database systems. This role involves advanced troubleshooting, performance optimization, and ensuring the security and reliability of our database environments.Key Responsibilities:Database Design and Implementation: Lead the design and deployment of...

About the RoleWe are seeking a highly skilled and articulate IT Support Engineer to provide L1, L2, and L3 support across various client environments. The ideal candidate must be comfortable troubleshooting a wide range of technical issues, explaining solutions clearly, and working in a fast-paced MSP setting.Key ResponsibilitiesProvide L1, L2, and L3...

Job Summary:Gig Engineer is seeking an experienced Façade Engineering Manager to lead our team in designing and developing innovative façade systems. As a key member of our engineering team, you will be responsible for overseeing the engineering, design coordination, and technical development of façade systems, ensuring compliance with industry standards...

Join Our Expanding Global Support TeamWe are growing our Level 2 Technical Support team and are looking for a skilled and proactive L2 Support Engineer to join us. In this role, you will work closely with our Level 1 and Level 3 support teams across the globe, providing advanced technical expertise to resolve complex issues and ensure a seamless customer...

Functions:(Generic JD only):-Provide L2-L3 support for critical applications, ensuring their stability and performance.-Troubleshoot and resolve complex technical issues within SLAs, escalating to development teams when necessary-Handle incidents, perform root cause analysis, and ensure effective resolution of problems.-Participate in change and release...

Setup: RemoteSchedule: Must be amenable to work on any shift Job Overview:— Provide excellent proactive support in line with each customer contract and along with customer management in handling priorities and escalation management as part of support services delivery.— This will require a combination of 1st and 2nd level support of customers. Each team...

About the Role:The Senior Façade Design Lead at Gig Engineer will oversee the engineering, design coordination, and technical development of façade systems. This involves managing technical aspects, collaborating with multidisciplinary teams, and driving project efficiency through expertise in façade design and engineering.Key Responsibilities:Lead the...

About the Job:We are seeking a Facilities and Structures Designer to join our team at Gig Engineer. As a key member of our engineering team, you will be responsible for leading the engineering, design coordination, and technical development of façade systems, ensuring compliance with industry standards and quality requirements.Key Responsibilities:Lead the...

L2 Technical Support Specialist | Hybrid Set-UpPartnerHero Manila, National Capital Region, PhilippinesRole DetailsType of Support: Omnichannel (Email, chat, phone, social media)Contract Duration: PermanentWork type and Location: Hybrid, Metro ManilaTarget Start Date: March 2025About The RoleWe are looking for a Technical Support Specialist to join our team....

About You:To succeed in this role, you will need to have a Bachelor's degree in Architecture, Civil Engineering, or a related field, as well as 5-7 years of relevant experience in façade design and engineering. Proficiency in Rhino, Grasshopper, SolidWorks, and façade analysis tools is also required.Key Responsibilities:Lead the detailed engineering and...