Account Management Specialist

2 days ago


LapuLapu City, Central Visayas, Philippines Megaworld Corporation Full time
Overview

This is a full-time on-site role for an Account Management Specialist located in Mactan, Cebu. The Account Management Specialist will be responsible for managing client accounts, ensuring customer satisfaction, and providing excellent customer service. Day-to-day tasks will include analyzing client needs, maintaining ongoing communication with clients, developing strong relationships with key accounts, and addressing any client inquiries or issues promptly.

Responsibilities
  • Manage client accounts and ensure customer satisfaction.
  • Provide excellent customer service and address client inquiries or issues promptly.
  • Analyze client needs and maintain ongoing communication with clients.
  • Develop and nurture strong relationships with key accounts.
Qualifications
  • Account Management and Customer Service skills.
  • Strong Analytical Skills.
  • Excellent Communication skills.
  • Focus on Customer Satisfaction.
  • Ability to work on-site in Mactan, Lapu-lapu, Cebu.
  • Bachelor's degree in Accounting, Finance, Business Administration, or a related field is a plus.
  • Experience in accounts management, billing, or collections is an advantage.

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