Senior Manager, Quality

3 weeks ago

Taguig, National Capital Region, Philippines Coca-Cola HBC Full time

Please note: This is not a Remote role and will require the incumbent to be based in Taguig, Philippines, and work a hybrid setup. This is an Individual Contributor role.

We are looking for an experienced Quality and Food Safety professional to join our Technical Global Audit Organization (GAO) as a Global Quality & Food Safety Auditor based in Manila, Philippines. GAO is a truly global organization, responsible for conducting risk-focused Quality and Food Safety audits of Coca-Cola bottling operations, manufacturing in over 900+ locations, across the more than 200 countries in which we do business.

This role presents a unique opportunity for those seeking to transition to one of the world's largest and most successful beverage companies. This role provides a sure-footed entry into the Coca-Cola system and a chance to broaden your international exposure and business acumen while developing technical leadership skills. The successful candidate should have a proven track record in driving exceptional quality performance, continuous improvement, and Company Standards compliance within a global food manufacturing organization.

The role is one that provides critical insights into the Quality and Food safety performance of our bottling operations across the Asia Pacific region, conducting compliance audits of our system manufacturing facilities & distribution centers.

What You'll Do for Us

  • Prepares and conducts independent, compliance and systems-based audits of our bottling operations to verify conformance to health and safety, and environmental sustainability requirements. Conducting rigorous reviews of key environmental, occupational health and safety performance indicators for information that enhances the assessment of business risk to improve the overall audit process. Leverages investigative skills and techniques to quickly identify risk situations and areas of non-conformance.

  • Facilitates the development and reporting of organizational metrics that lead to enhanced audit organization/system performance. Ensures all relevant information is captured accurately and entered in a timely manner into the company's online reporting and data warehouse system. Interacts and communicates regularly with bottler and company senior management in the reporting of business risks.

  • Assesses and provides feedback on the quality of corrective action plans to ensure the effective completion and mitigation of all risks and identifies manufacturing, procurement, and regulatory concerns.

  • Continuously seeks insights and knowledge on industry trends and technology that will further improve the organizations value proposition and performance. Utilizes subject matter expertise to participate in the review, development, and enhancement of company standards, policies, and procedures.

  • Leverages business relationships and influences leadership and operations to support, communicate, and drive the execution of current and future programs for regulatory compliance as well as provide technical expertise.

  • Works in collaboration with R&D in order to reduce time to market, improve productivity and flexibility, reduce complexity, logistics cost reduction, re-apply ideas & leverage intellectual property across the System, minimize write-offs, optimize product and packaging and increase equipment utilization.

  • Works closely with R&D ensuring supply and manufacturing effectiveness is considered from prototype selection phase.

  • Proactively works with R&D to rationalize formulas and conducts routine meetings with R&D on prototypes to ensure knowledge sharing with regards to processes and capabilities and to identify and resolve potential issues with formulas.

Qualifications & Requirements

  • Bachelor's degree in Life/Health Science, Engineering, Chemistry, or related field is required, Master's degree is preferred.

  • At least 5 years of experience in Quality Assurance or similar technical field including at least 3 years working with manufacturing operations is a must with knowledge and application of concentrate and beverage base manufacturing processes.

  • Qualified candidate must possess knowledge with the following systems: SAP, PICASSO, Clarity.

  • Must possess the ability to apply technical knowledge and establish credibility with highly technical audiences with the ability to break down or modify complex technical information as needed to communicate it orally or in writing to non-technical company staff.

  • Must possess the ability to collaborate cross-functionally and coordinate efforts around process improvement, as well as the ability to analyze business processes and develop systems-based solutions that will improve current state.

  • Knowledge of data in the Formula Management System, including reasonable value ranges and calculations origin, and the ability to recognize inconsistencies is needed.

Desirable

  • ISO 9000 or ISO 9001 or FSSC -22000 / ISO -22000 /HACCP Lead Auditor Certifications.

  • Certified Quality Auditor (CQA) / Certified Quality Manager (CMQ/OE) or equivalent.

Travel

Minimum 50% domestic and International Travel. Potential extended periods of time away from home when participating in project-related activities or assignments.

What can help you be successful in the role?

Growth Behavior:

  • Growth Mindset: Demonstrates Curiosity. Welcomes failure as a learning opportunity.

  • Smart Risk: Makes bold decisions/recommendations.

  • Externally Focused: Understands the upstream and downstream implications of his/her work.

  • Performance Driven & Accountable: Has high performance standards. Outperforms her/his peers.

  • Fast/Agile: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and fast pace.

  • Empowered: Brings solutions instead of problems. Challenges the status quo. Has the courage to take an unpopular stance.

Leadership Behavior

  • Act Like an Owner: Deliver results, creating value for our brands, our System, our customers and key stakeholders.

  • Collaborate with the System, Customers and Key Stakeholders.

  • Develops Self and Others: Develop self and support others' development to achieve their full potential.

  • Drive Innovation: Generate new or unique solutions and embrace new ideas that help sustain our business.

What We Can Do For You

  • Career growth and development: Leveraging our boundaryless network, we provide access to educational platforms and provide coaching, mentoring, and feedback, as a part of our Leadership & Development process.

  • Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. We want to make our culture inevitable.

  • International Experience: Become part of international projects and work along multicultural teams, through our global network.

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