Invoicing Clerk(Cashier) FTE

4 weeks ago

Malabuyoc, Philippines Personal Collection Direct Selling Inc. Full time
  • Order Processing and Management
    • Performs order processing in compliance to the standard operating procedures including requirements for Authority to Purchase (ATP) and Voluntary Surety (VS).
    • Checks released products versus actual invoices.
    • Performs suggesting and upselling to increase basket size.
    • Processes Monthly Complementary Products (MCP) for branch employees.
    • Establishes the correct identity of the transacting dealers prior to processing orders.
    • Establishes the correct identity of the transacting dealers prior to processing orders.
    • Performs the Repeat Purchase Order (RPO) Heart-to-Heart (H2H) calls.
    • Turns over failed RPO H2H calls to the Happy Customer Supervisor.
    • Cash Management
    • Performs end-of-day (EOD) cash count for cash purchases prior to turnover to Happy Customer Supervisor and Happy Customer Retention.
    • Customer Service
    • Observes friendly, respectful and professional behavior toward dealers.
    • Other Tasks
    • Performs other branch operations tasks and/ or activities as needed.
    • Handles dealer concerns and issues.
    • Handles filing of invoices in an organized manner.
    • Performs relieving functions related to branch operations as needed.
    • Preferably a graduate of at least a 2-year course.
    • Preferably with experience in direct selling, sales, relationship management or a similar work environment.
    • Good communication and interpersonal skills, with the ability to build rapport and trust with others.
    • Ability to work independently and as part of a team, with strong organizational and time management skills.
    • Demonstrated flexibility regarding work assignments (cross-posting), assignment schedules, and work locations.
    • Demonstrated capacity to perform effectively under pressure.
    • Proficient in computer skills with foundational skills in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
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