Hardware Engineer
5 days ago
Posted 24 days ago and deadline of application is on 2 May
Recruiter was hiring 3 days ago
Hybrid
Job SummaryWe are seeking skilled and proactive Field Service Engineers to join our team. This role involves providing on-site technical support, installation, maintenance, and repair services for our products and equipment. The ideal candidate will ensure optimal performance, minimize downtime, and deliver exceptional customer service while representing the company professionally.
Key Responsibilities- Perform installation, configuration, and maintenance of equipment and product solutions.
- Diagnose and troubleshoot technical issues to determine root causes and implement effective solutions.
- Conduct regular inspections and preventive maintenance to ensure equipment reliability.
- Respond promptly to service calls, resolving customer issues on-site or remotely.
- Collaborate with internal teams to escalate and resolve complex technical challenges.
- Train customers and end-users on proper equipment operation and maintenance.
- Maintain detailed service records and prepare reports on performed activities.
- Stay updated on product advancements and industry best practices to provide innovative solutions.
- BS Electronics Engineering, BS Computer Engineering, or other related courses.
- Licensed ECE (Electronics and Communication Engineer).
- 1 to 2 years of related experience.
- Experience in handling research and development projects.
- Experience in using various database platforms such as SQL is a plus, but not required.
- Experience in programming and application development is a plus, but not required.
- Good verbal and written communication skills.
- Basic coding or programming knowledge.
- Basic electronics circuits knowledge.
- Hardworking, patient, and flexible.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to function well in a high-paced and at times stressful environment.
- Team player and good interpersonal skills.
Webcast Technologies, Inc. (WTI) is an Information and Technology company known for innovation and integrated positioning solutions with the use of Global Positioning System (GPS), Geographic Information System (GIS), and Telemetry System. Our services include GPS Tracking System, Software Development, Mobile Application Development, among others. For over 20 years, WTI has been helping companies from different industries track their valuable assets. Some of our clients include Shell, Petron, Chevron, Unilever, Coca Cola, Maynilad, Cemex, LF Logistics, and KFC. WTI covers the whole Philippines with its main office located at 154 Panay Ave. Diliman, Quezon City and satellite offices in Laguna, Cebu, Cagayan De Oro and Davao. The software and GPS Tracking System we develop are custom-designed to address our client's specific business needs. At WTI, we put premium on quality service. Our team of outstanding professionals reflects the company's standard in providing excellent work.
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