Infrastructure Engineer

4 days ago


Quezon City, National Capital Region, Philippines STRADCOM Corporation Full time
About the Role
  • Perform installation, configuration, and staging of hardware for Auxiliary clients or projects;
  • Conduct preventive maintenance on a periodic basis for hardware used in Auxiliary sites;
  • Investigate and troubleshoot hardware and software issues related to Auxiliary clients;
  • Take corrective actions, including reconfiguration, re-installation and repair/replacement of Stradcom-owned hardware as necessary;
  • Backup data contained in hardware used for Auxiliary projects when needed;
  • Coordinate with internal counterparts for joint activities to identify and resolve software or hardware issues;
  • Provide technical support for special events, conferences, meetings, etc.;
  • Prepare reports regarding technical support activities;
  • Monitor system integrity and availability, reviewing system and application logs;
  • Evaluate pending service requests and update them using the Helpdesk System;
  • Perform other job-related tasks assigned by superiors from time to time.
Key Responsibilities
  • Hardware setup and testing;
  • Knowledge of Windows Operating System;
  • Able to work independently and as part of a team;
  • Fieldwork around Region 2, preferably based in Cauayan Isabela;
  • Minimum 1 year of relevant experience;
  • Graduate of Computer Science, Computer Engineering or any IT related course.


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