Technical Support Representative
2 days ago
Taguig, Metro Manila, Philippines
Virtual Staffing Solutions
Remote
Full-time
₱223,000 - ₱335,000 Contract
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1 - 2 Years
REGULAR
Job Description
The Technical Representative is responsible for providing technical assistance and support to customers by troubleshooting issues, identifying solutions, and ensuring a positive customer experience. The role involves handling inquiries through phone, e-mail, or chat while maintaining productivity and service quality standards.
Required Skills:
- Strong troubleshooting and analytical skills.
- Excellent verbal and written communication skills.
- Customer service orientation and interpersonal skills.
- Basic to intermediate knowledge of computer systems and applications.
- Ability to explain technical concepts in simple terms.
- Problem-solving and critical-thinking abilities.
- Ability to multitask and work in a fast-paced environment.
- Attention to detail and documentation skills.
- Adaptability and willingness to learn new technologies.
Job Snapshot
Updated Date
May 20 2026
Department
Tac-Hmy Operations