Technical Support Representative

2 days ago

Taguig, Metro Manila, Philippines Virtual Staffing Solutions Remote Full-time ₱223,000 - ₱335,000 Contract

1 - 2 Years

REGULAR

Job Description

The Technical Representative is responsible for providing technical assistance and support to customers by troubleshooting issues, identifying solutions, and ensuring a positive customer experience. The role involves handling inquiries through phone, e-mail, or chat while maintaining productivity and service quality standards.

Required Skills:

  • Strong troubleshooting and analytical skills.
  • Excellent verbal and written communication skills.
  • Customer service orientation and interpersonal skills.
  • Basic to intermediate knowledge of computer systems and applications.
  • Ability to explain technical concepts in simple terms.
  • Problem-solving and critical-thinking abilities.
  • Ability to multitask and work in a fast-paced environment.
  • Attention to detail and documentation skills.
  • Adaptability and willingness to learn new technologies.

Job Snapshot

Updated Date

May 20 2026

Department

Tac-Hmy Operations