Business Process Senior Analyst

1 week ago


Manila, National Capital Region, Philippines Course Full time

Course National Capital Region, Philippines

Business Process Senior Analyst

Course National Capital Region, Philippines

1 week ago Be among the first 25 applicants

The Business Process Senior Analyst is looking for highly motivated team members to join their Global team as a Process Analyst within our fast-paced, revolutionary, global environment. Successful candidates will be responsible for mapping and documenting processes within the organization having interactions with internal and external clients.

  • Capture, document and refine organizational processes using company standard for mapping and documenting.
  • Support company standards (based on ISO 9001, COPC and others) in terms of definition, compliance and proven practices inclusion.
  • Work on-site and virtually with the organization and clients. Work as part of a team to accomplish project objectives pertaining to process improvement.
  • The position involves face-to-face internal/external client meetings for data collection, but most development work may be done from a remote environment.

Required skills + qualities (technical):

  • Minimum 1 year of hands-on process mapping and documentation
  • Experience supporting leadership members in an operational or project role is a plus.
  • College Graduate is required (preferred in the field of Engineering, Computer Science, or Business Administration - however, any college degree course is a minimum).
  • Work experience in Process Compliance is a plus.
  • Advanced knowledge in MS Office (Word, PowerPoint), Google Docs and MS Visio.
  • Advanced knowledge of statistical analysis and creation of manuals and standard of processes.
  • ISO 9001 and COPC certifications.

Required skills + qualities (soft skills):

  • Effective oral communication skills in a virtual environment.
  • Effective written and oral communication skills.
  • Ability to multitask, meet deadlines and adhere to project timelines.
  • Creativity and innovation.
  • Teamwork and good interpersonal relationships.
  • Analytical skills.
  • Statistical Analysis skills.
  • Decision making / Problem solving.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Project Management

Industries

Outsourcing and Offshoring Consulting

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