Quality Assurance Analyst

3 weeks ago

Cebu City, Central Visayas, Philippines CallTek Full time
Overview

The Quality Assurance Analyst is responsible for ensuring that products and services meet established quality standards, including reliability, usability, and performance. The role involves designing and implementing tests, debugging, and defining corrective actions. The QA Analyst will play a vital role in the development process by conducting tests before product launches to ensure software runs smoothly and meets client needs.

Responsibilities
  • Test Planning and Execution: Develop and execute detailed test plans, test cases, and test scripts to ensure software functionality and performance.
  • Defect Identification and Management: Identify, document, and track software defects using bug tracking tools. Work with development teams to resolve issues.
  • Quality Standards: Ensure that all products and services comply with company quality standards and customer requirements.
  • Continuous Improvement: Participate in continuous improvement initiatives to enhance testing processes and methodologies.
  • Risk Assessment: Conduct risk assessments to identify potential quality issues and mitigate risks.
  • Automation: Develop and maintain automated test scripts to improve testing efficiency and coverage.
  • Reporting: Generate comprehensive test reports and present findings to stakeholders.
  • Collaboration: Collaborate with cross-functional teams including developers, product managers, and business analysts to understand requirements and provide feedback on design specifications.
Qualifications
  • Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
  • Experience: Minimum of 2-3 years of experience in software quality assurance or a related field.
  • Certifications: ISTQB Certification or equivalent.
Skills and Competencies
  • Technical Proficiency: Strong understanding of software QA methodologies, tools, and processes. Experience with test management and bug tracking tools such as JIRA or TestRail, or similar.
  • Automation Skills: Proficiency in automation testing tools such as Selenium or similar tools.
  • Programming Knowledge: Basic programming skills in languages like Java, Python, or JavaScript.
  • Analytical Skills: Strong analytical and problem-solving abilities with attention to detail.
  • Communication: Excellent verbal and written communication skills to document and present test results clearly.
  • Team Collaboration: Ability to work effectively in a collaborative team environment.
  • Time Management: Strong organizational and time-management skills with the ability to manage multiple tasks simultaneously.
  • Attributes: Detail-oriented, critical thinker, adaptability, proactive in identifying issues and recommending solutions, and customer-focused.

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