Senior Specialist, Regulatory Compliance

Overview

Senior Specialist, Regulatory Compliance to join the Integrated Compliance Service team at MBPS. This role supports the Global Risk and Change Management Center of Excellence (CoE) by contributing to the implementation and ongoing enhancement of the Regulatory Compliance Management (RCM) Program. The role ensures regulatory changes are identified, assessed, and integrated into the organization's compliance framework. It involves managing authoritative sources to ensure accuracy, administering compliance platforms to support operational efficiency, and generating reports that provide insights into compliance status and trends. This position collaborates with cross-functional teams to proactively manage regulatory risks and maintain a strong culture of compliance.

Position Responsibilities

• Support the implementation and continuous improvement of the Regulatory Compliance Management Program, ensuring alignment with global regulatory expectations and internal standards.
• Monitor and assess regulatory changes and updates to authoritative sources; coordinate with stakeholders to evaluate impact and ensure timely integration into compliance systems and processes.
• Provide subject matter expertise and support in linking authoritative sources to integrated compliance platforms, ensuring traceability and alignment across systems.
• Maintain and govern the Global RCM SharePoint site, ensuring accurate access controls, document versioning, and records management practices.
• Monitor and maintain the LCG Issue and CAP Management Dashboard, applying filters by segment, common unit, and compliance programs (e.g., FCC, Privacy, Data Compliance).
• Provide support to stakeholders in navigating and using compliance platforms for regulatory change tracking, obligation mapping, and controls documentation.
• Create, enhance, or update policies, guidelines, and procedures related to authoritative sources and compliance platforms.
• Conduct training sessions and walkthroughs for stakeholders on the use of compliance platforms and authoritative source management tools.
• Support the preparation of Global RCM Quarterly Reporting, including drafting write-ups, compiling data, and coordinating inputs from relevant teams.
• Contribute to compliance communication, reporting, and information sharing across business segments and legal entities.
• Assist in readiness assessments, control attestations, and implementation of enhancements to compliance systems and processes.
• Review, grant, and revoke stakeholder access to compliance databases and tools, ensuring appropriate access controls, user governance, and audit trail documentation.
• Provide support to the Regulatory Compliance CoE in the execution of centralized policies, standards, and audit coordination.
• Perform ad hoc assignments in support of Global Compliance, Regulatory Risk Management, and Integrated Compliance Services.

Required Qualifications

• 2-3 years of experience in compliance, legal, risk (regulatory compliance risk, dealing with legislation), or audit (internal or external) as an analyst or auditor.
• 4-5 years of experience in the financial industry or a relevant field.
• Experience in Regulatory Compliance.
• Excellent communication and presentation skills, with the ability to present to stakeholders.
• Bachelor's degree preferably in accounting, law, finance, business, or related fields.

Preferred Qualifications

• Strong understanding of regulatory compliance management programs, regulatory change processes, and compliance platforms.
• Proven experience in Compliance roles; experience in Legal, Risk, or Audit functions is valuable when directly related to regulatory compliance.
• Experience in managing or supporting authoritative sources, regulatory obligation mapping, and compliance documentation.
• Proficiency in developing and maintaining policies, procedures, and guidelines related to compliance systems and regulatory content.
• Skilled in using and supporting compliance platforms and dashboards; experience with SharePoint and issue/CAP management tools is preferred.
• Proficient in MS Office Suite, particularly MS Word, Excel, and PowerPoint.
• Advanced Excel skills, including formulas, macros, pivot tables, and formatting for compliance reporting.
• Experience with data analytics and visualization tools (e.g., Power BI) is preferred.
• Strong English communication skills, both written and verbal, with the ability to draft clear and concise compliance documentation and reports.
• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced, evolving regulatory environment.
• High attention to detail, sound judgment, and a proactive approach to identifying and addressing compliance issues.
• Flexible and adaptable, with a strong awareness of cultural diversity and cross-functional collaboration.
• Open-minded, eager to learn, and committed to continuous improvement in compliance practices.

When you join our team

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit our story at the Manulife website.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex, sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement

Hybrid

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