Fraud Risk Analyst

3 weeks ago

Taguig, National Capital Region, Philippines Globe Telecom Full time
Overview

We are looking for a proactive and detail-oriented Fraud Risk Analyst to join our Fraud Risk & Assurance team at Globe Telecom. The ideal candidate has some background in fraud monitoring, investigations, or analytics; however, we are also open to fresh graduates with strong analytical skills, high integrity, and a passion for learning. You will monitor and analyze suspicious activities, support fraud investigations, and contribute to process improvements that protect the company and our customers.



Responsibilities
  • Monitor transactional activities and perform timely detection of potential fraudulent behavior across sales and after-sales processes.
  • Conduct daily investigations and analysis of flagged or suspicious transactions.
  • Coordinate with internal support teams and business units to validate issues and escalate cases as needed.
  • Provide data-driven recommendations to improve fraud controls and operational processes.
  • Prepare and submit daily and weekly reports summarizing investigation findings and insights.
  • Develop knowledge and expertise in fraud risks related to sales, subscriptions, billing, and customer management.


Qualifications
  • Bachelor's degree in Business, Economics, Statistics, Information Technology, Engineering, or related fields.
  • 1–2 years of experience in fraud detection, risk management, investigations, analytics, or operations is preferred. Motivated fresh graduates with strong analytical thinking and attention to detail are welcome to apply.
  • Intermediate proficiency in Excel and basic SQL or data tools is a must.
  • Strong analytical and critical thinking skills.
  • High sense of ownership, integrity, and accountability.
  • Good communication skills and ability to work collaboratively with cross-functional teams.


What You'll Gain
  • Real-world experience in fraud risk detection and analytics within a large-scale business environment.
  • Ongoing mentoring and development to grow into a subject matter expert in fraud prevention and investigation.
  • Opportunities to work with various teams including Sales, Marketing, Customer Experience, Credit & Billing, IT, and other functions.
  • A meaningful role that contributes directly to protecting the company from financial and reputational risks.


Equal Opportunity Employer

Globe's hiring process promotes equal opportunity to applicants. Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as posting vacancies, selecting, and interviewing applicants. Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here.



Make Your Passion Part of Your Profession. Attracting the best and brightest talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.



Seniority level
  • Entry level


Employment type
  • Full-time


Job function
  • Finance and Sales


Industries
  • Telecommunications
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