Store Pharmacist

3 weeks ago

Manila, National Capital Region, Philippines Holy Trinity University Full time
Role Purpose

Our Store Pharmacist is responsible for supervising pharmacy operations, including profitability, professional services, ROS, and regulatory compliance. They uphold high standards of O + O Customer Service and Good Pharmacy Practice. Acting as Pharmacist-In-Charge, they serve as the point of contact for regulatory matters and are responsible for training and developing Pharmacy Assistants/Associates to ensure compliant pharmacy operations across store formats.

This role focuses on
  • Monitoring and reviewing sales performance in health categories, recommending action plans to meet sales and pharmacy profitability targets.
  • Ensuring consistent execution of Brand of Service Standards and regulatory compliance when interacting with customers and acting as the pharmacist-in-charge for regulatory matters.
  • Performing functions for digitally enabled services.
  • Supporting the immediate head in managing ROS compliance, including inventory and till, to reduce shrinkage below tolerance levels.
  • Assisting in monitoring store controllable expenses and recommending measures to improve cost efficiency, productivity, and profitability.
  • Adhering to health protocols and implementing crisis management plans to ensure a safe and clean environment for employees and customers.
  • Building relationships with lessors for better communication and coordination to support business needs.
  • Sustaining team engagement and performance through coaching, counseling, motivating, and disciplining employees.
Success will depend on
  • Demonstrating analytical skills to monitor and evaluate online and offline initiatives, propose solutions, and track progress to enhance sales and profitability.
  • Managing and monitoring the Brand of Service, handling customer feedback promptly, and escalating complex complaints appropriately.
  • Practicing ethical and legal standards of the profession.
  • Analyzing store profitability and implementing cost optimization measures to maximize productivity.
  • Identifying gaps, ensuring compliance, and coaching staff on retail standards to improve efficiency.
  • Benchmarking retail practices and building relationships with mall partners, affiliates, and professional organizations or partner schools.
  • Delegating tasks effectively, training and coaching on selling techniques and skills, engaging the team, and maintaining motivation.
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