Customer Journey and Process Design Manager

About the PositionWe are seeking a Customer Journey Optimizer to join our ESG Operational Readiness team. The successful candidate will play a key role in optimizing the customer journey and improving overall customer satisfaction.Main ResponsibilitiesAnalyze customer feedback and preferences to identify areas for improvement.Develop and implement strategies...

Join Our TeamWe are looking for a talented Customer Journey Specialist to join our team at Merkle. As a Customer Journey Specialist, you will be responsible for creating and automating customer journeys, implementing automated actions and triggers via the relevant applications and media. You will also oversee personalized campaign management, coordinate with...

Customer Journey ExpertING is looking to recruit a Customer Journey Expert for the Wholesale Data Management and Analytics Platform.Your work environment: ING's purpose is 'Empowering people to stay a step ahead in life and in business'. Every ING colleague is given the opportunity to contribute to that vision.The ING Think Forward Global Strategy aims to...

RecruiterPH is seeking a Journey Mapping Specialist to lead our customer experience efforts and create memorable experiences for our customers. As a key member of our team, you'll be responsible for developing and executing a customer-centric strategy that aligns with our organization's goals and values.You'll work closely with cross-functional teams to...

Introduction:We are seeking a highly skilled professional to join our team as a Customer Journey Expert. This individual will be part of our Global Financial Crime and Fraud Prevention area, focusing on enhancing our KYC monitoring and review processes using advanced analytics solutions.About Us:ING Hubs Philippines operates as an international arm of the...

We're looking for an experienced Experience Design Manager to join our team at RecruiterPH. In this role, you'll be responsible for developing and executing a customer experience strategy that drives business growth and customer satisfaction.Your primary goal will be to promote a customer-centric culture throughout the organization by gathering and analyzing...

We are seeking a Data Management Strategist to join our team at ING Group. The successful candidate will have a strong background in data management and governance, with a focus on developing and implementing strategies to optimize data management processes.As a key member of our team, you will be responsible for collaborating with stakeholders to identify...

The opportunityThe Customer Experience Designer position is an individual contributor that supports the Lead for NPS and Experience Design of Manulife Philippines. The position's primary role is to consider customer's feedback, wants and needs, ultimately helping design and delivery teams to create human-centered and innovative products, services and...

Customer Experience DesignerApply locations: Makati CityTime type: Full timePosted on: Posted YesterdayEnd Date: December 31, 2024 (30+ days left to apply)The opportunityThe Customer Experience Designer position is an individual contributor that supports the Lead for NPS and Experience Design of Manulife Philippines. The position's primary role is to...

**Overview of AHG Lab Philippines**We are a pioneering venture studio in the Philippines, committed to supporting startups and SMEs through comprehensive back-office solutions. Our goal is to alleviate administrative burdens, empowering businesses to focus on growth.About the PositionThe Client Success Manager is accountable for delivering exceptional client...

Role OverviewThe Communications Manager plays a pivotal role in ensuring a seamless, engaging, and impactful customer journey. This position blends strategic communications, user experience (UX), and customer journey design to improve how SAVii interacts with customers across multiple touchpoints.Main Responsibilities:Map and refine the customer journey to...

Ninja Van is committed to providing excellent delivery services to businesses of all sizes across Southeast Asia. As a tech-enabled logistics company, we leverage cutting-edge software and operational concepts to deliver best-in-class services that delight our customers.We are seeking a highly skilled Digital Marketing Lead to join our team and drive the...

About SAViiWe aim to transform lives every day for our customers and our own team members. Our employees are at the heart of everything we do, and we prioritize their well-being and growth.Role OverviewThis role requires expertise in marketing automation platforms, analytics tools, and strong understanding of segmentation, personalization, and omnichannel...

Job DescriptionWe are seeking a highly skilled and experienced Casual Client Advisor to join our Pacific Fair Store team. As a key member of our retail team, you will be responsible for delivering a luxurious client journey in store, exceeding industry standards and expectations.Your primary objective will be to provide exceptional customer service, ensuring...

**About the Role**We are seeking a Career Journey Professional to join our team at Valeros Business Company. As a Virtual/Onsite Process Specialist, you will play a critical role in supporting the growth and development of our organization.**Key Responsibilities**Your primary responsibility will be to process tasks efficiently and effectively, ensuring that...

SGV & Co. Makati, National Capital Region, PhilippinesExperience Design - ManagerResponsible for monitoring the delivery and quality of Experience Design engagements to ensure that objectives are met and in line with or exceed client expectations. A Manager is expected to conduct business development activities, build networks, sustain client relationships,...

Direct message the job poster from RED Engineering DesignHuman Resource Generalist | Talent Acquisition AnalystJob DescriptionResponsible for the production of ICT infrastructure design packages, such as, in particular; drawings, schematics, schedules, technical specifications, procurement packs.Written technical specifications and report documents.Meet the...

**Job Description:**The Process Design Specialist will be responsible for preparing process design calculations, hydraulic profiles, mass balance, Process Flow Diagram, Piping and Instrumentation Diagram, general plant arrangement, and process equipment capacity sizing. They will also provide professional sign-off on prepared or reviewed designs as...

Morag Design and Fabrication is looking for a talented Design and Fabrication Representative to join our team. As an Account Executive, you will be responsible for working closely with clients to understand their needs and providing tailored design solutions.Key ResponsibilitiesWork closely with clients to understand their needs.Provide tailored design...

AIA Hong Kong and Macau is embarking on an exciting journey to empower our employees to deliver exceptional customer experiences. As the Customer Experience Training Lead, you will play a pivotal role in ensuring that all processing staff are effectively onboarded, upskilled, and refreshed with the latest operational processes.About the RoleThis position...