Manager, Conformance Testing

Conformance Testing forms part of the first-line Group TTO technology risk monitoring, review and reporting processes which provides management with a view of the effectiveness of the control environment supporting the technology services operations and systems. The Conformance Testing services, and the related processes support the compliance of the Group Technology Policy and the related standards by performing periodic conformance testing of processes, controls, metrics and asset compliance.

The Conformance Testing Senior Manager will perform the following responsibilities:

• Support the Head of Conformance Testing in leading a team of Conformance Testers to plan, execute and report control assurance & testing activities for Technology & Architecture and Tech Resilience.
• Assist with the development and periodic refresh of the Conformance Testing Review Plan, as well as the development and enhancement of the Conformance Testing framework and methodology for control self-assessment review/control testing and reporting.
• Lead the execution of a consistent, sustainable, and re-performable control self-assessment review and control testing framework/methodology for the bank's technology environment.
• Serve as a lead for conformance testing or control self-assessment review, ensure appropriate testing or review is performed by control assurance & testing analyst, analyse and document report findings, and communicate findings to corresponding control/process owners.
• Review conformance testing/control self-assessment review working papers and report.
• Support the provision of timely and accurate Conformance Testing test results and MI to the respective risk forums.
• Identify opportunities for simplification and automation of processes and controls under Technology & Architecture and Technology Resilience and also for Conformance Testing processes.
• Additional responsibilities will include participating in any ad-hoc or regulatory based control assurance activities as part of the TTO Risk Management assurance agenda and strategy.

• Support the Head of Conformance Testing in preparing the short term and long term plans and initiatives for Conformance Testing, aligned to the Group TTO strategy and to the overall Bank strategy.

Business

• Perform Conformance Testing reviews based on adequate understanding of the wider business, economic, market and technology environment in which the Group operates.

Processes

• Perform Conformance Testing reviews and execute a consistent, sustainable and re-performable review of the Group Technology & Architecture, Technology Resilience processes, controls, metrics and assets, according to the defined methodology.
• Support the provision of timely and accurate review results to the respective risk forums across business and functions, where required.
• Build good working relationships with Group Technology & Architecture, Technology Resilience stakeholders.
• Support stakeholders in defining remediation actions to address identified control weaknesses and issues across critical IT systems, and associated processes.
• Identify opportunities for automation and simplification of processes and controls.
• Support the continuous improvement of Conformance Testing reviews, aligning to and avoiding duplication with other assurance functions.

People & Talent

• Provide proactive self-orienting and self-motivating initiatives, and work with limited direction.
• Ensure regular ongoing training and development to ensure upskilling.
• Execute Conformance Testing reviews to help Process Owners and Risk Managers identify risks and gaps and adequately risk manage these gaps.
• Manage and drive continuous improvement of the TTO control environment through proactive risk management.
• Promote compliance with the Bank's risk framework and policies (e.g., ERMF and ORTF).

Governance

• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Global Head, Risk Management, T&A, Resilience and Data
• Technology and Architecture Process Owners / Service Owners / Asset Owners
• Technology Resilience Process Owner / Service Owners
• Group Operational Risk

Other Responsibilities

• Embed Here for good and Group's brand and values in Conformance Testing and in the wider TTO Risk Management.
• Perform other responsibilities assigned under Group policies and procedures.
• Collaborate with other teams on special projects and initiatives, aligned to the Group's strategy.

• Has Bachelor's degree in Computer Science, Information Technology or other relevant fields.
• Has at least 8 years of experience in IT audit, Technology Risk Management, Technology Risk and Controls, Control Testing and Assurance.
• Has experience/training in different technology platforms, tools and appliances; cloud hosting is an advantage.
• Preferably has a professional certification in CISA, CRISC, CISM, CISSP or ITIL.
• Proficient in written and oral English.
• Knowledgeable in Information Security policy and strategy, Internal Controls, Organisational Governance, Relationship Management and Risk Management.

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values-driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.