Chapter Lead Engineer II

4 weeks ago

Manila, National Capital Region, Philippines ING Full time

You are responsible for the people and their craft on Lending CSR. You are expected to work with Wholesale Bank IT Area Leads and Wholesale Bank Product Owners. The services can range from low level stories to features to complete purposes of co-located squads. Whatever the services, you are responsible for the resource and capability planning to match the demand on the short and long term. Finally, next to the allocation of staff to squads, you are to facilitate making high performing teams together with Product Owner(s) and Agile Coach(es).

All services are provided in line with the One Agile Way of Working and, obviously, in alignment with the core values and compliance requirements that underpin everything that is done at ING. This includes but is not limited to regulatory requirements, risk management policies, and global standards.

In terms of your personality, you are a people person first. The morale and energy of your team is at the forefront of every decision you make. Your gift to humanity is that you can get things done while maintaining a highly engaged and positive team. You build high performance teams based on trust and collaboration. You make WB Tech Manila a great and safe place to work (Orange Code).

Major Responsibility Areas:Contributor
  • Being a chapter lead means that the majority of time is still spent as a squad member. For those responsibilities, we refer to the job description of the relevant craftsmanship area (building block, programming language, Infra, IT risk, etc.).
Maintain a Safe and Healthy Team
  • Managing a team of experts, including managing the employee lifecycle from recruitment, onboarding, performance management, and career planning.
  • Keep staff retention levels higher (i.e. attrition levels lower) than the market rates.
  • Manage staff working hours and remote work commitments appropriately.
  • Your team is highly engaged, involved, and contributes to the evolution of the domain.
  • Talent recognition and proactive development and coaching of all staff with an appreciation for good craftsmanship and delivery commitments.
  • You work with peer leaders to ensure balanced rotation.
  • Continually in-tune with staff needs and address challenges in a timely manner.
  • Ensure HR processes are done completely and timely.
  • Ensure Orange Code and be a role model.
Managing Craftsmanship
  • Ensure resource allocations of the area across the organization to get commitments done.
  • Maintain great relationships with stakeholders based on establishing delivery and support objectives.
  • Ensure all staff have the right skills and are fully allocated to consuming entities.
  • Create high performing teams (autonomous teams) by building and cross-training the skillset of our people.
  • Develop and lead people to meet their individual goals, career goals, and organization's goals.
Keep the Bank Safe
  • ING standards and regulatory requirements are followed.
  • ING security and other control mechanisms are implemented.
  • Meet all service levels as agreed with the stakeholders.
Other Skills and Competencies
  • Lead, influence, and motivate a team of specialists.
  • Strong communication skills.
  • Effective interpersonal skills.
Client Focus
  • Ability to liaise with a broad range of people, including line management, senior management, external suppliers.
  • Strong organizational, analytical, and problem-solving skills.
  • Ability to identify practical solutions.
  • Ability to solve complex issues and problems.
Education

University qualifications in IT or other engineering discipline.

Technical Skills
  • You have a demonstrable engineering background.
  • You are familiar with modern architectures.
  • You are familiar with (commodity) programming languages.
  • You have deep expertise in agile, software development, DevOps, Project Management, or other approaches to software delivery.
  • You have experience with:
    • Designing, Building, and Enhancing Java Web Applications.
    • Driving delivery of Projects.
    • Migrating functionality from legacy applications to modern Java Web Architecture.
    • Web Frameworks: Java/Springboot.
    • SRE Tooling/Monitoring/Alerting: Grafana, Prometheus.
    • Integration: JMS, MQ, Kafka, File Transfer, S3.
    • Test Frameworks: Junit, Mockito, Selenium, Cucumber.
    • Database/ORM Frameworks: Oracle DB/Hibernate.
    • CI/CD: Azure DevOps.
    • Kubernetes/OpenShift/Docker.
    Previous Experiences
    • You have 5+ years IT experience.
    • You have 2+ years of experience in financial services.
    • You have experience leading a team in a matrix model.
    • You have exposure to multiple, diverse infrastructure, application, and information technologies and processing environments.
    • You know general IT risk controls (access controls, change controls, physical security).
    • You understand systems development processes, SDLC, and coding.
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