Billing Specialist for Healthcare Operations
2 weeks ago
The Billing Specialist is responsible for accurate review of invoice proposals, working exceptions and sending of invoices.
Job Responsibilities:
- Review of invoice proposals and invoice exceptions based upon individual client contract specifications.
- Develop basic understanding of billing rules and escalate billing rule issues or additions according to policy.
- Routing of manual invoices to clients that are not auto sent.
- Completion of weekly new starts.
- Management/resolution of billing issues/disputes while seeking to understand root cause and providing recommendations for process improvement.
- Provide excellent customer service to both internal and external customers, ensuring that issues are resolved in a prompt and professional manner.
- Resolve client issues and disputes escalating according to policy.
- Act as a resource or subject matter expert for our internal collaborators.
- Other duties as assigned
Job Qualifications:
- College School diploma or equivalent required
- Proficient in Microsoft Office Suite including Word, Excel, and Outlook
- Excellent organizational skills with the ability to prioritize effectively
- Solid critical thinking skills
- Ability to make independent decisions using exceptional judgement.
- Effective listening skills
- Motivated with excellent customer service, interpersonal, and verbal/written communication skills
- Must be willing to work in the office at Bridgetowne, Quezon City
- Must be willing to work during US time zone
Preferences:
- Previous billing and/or accounts receivable experience preferred but not required.
Benefits:
- Be part of a pioneer start-up team
- Health insurance + 2 Free Dependents
- 20% Night Differential
- Life insurance
- Staff meals provided daily
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