Business and Operations Specialist

2 weeks ago


Manila, National Capital Region, Philippines MHNSF Pty Ltd Full time

Business and Operations Specialist

Spring Forward Family Centre is seeking a highly skilled and detail-oriented professional to fill the role of Business and Operations Specialist. The ideal candidate will have a proven track record of excellence in managing business operations, employee performance, Excel proficiency, and policy/procedure development with the help of AI.

Responsibilities:

Excel Proficiency:
  • Develop, utilize, and manage intricate workflows within the company using Excel spreadsheets.
  • Improve company efficiency by 20% through the development of Excel-based workflows and automations.
  • Troubleshoot and fix all errors in Excel.
  • Train and support team members in leveraging Excel for their respective tasks.
Policy and Procedure Development:
  • Lead the development, implementation, and continuous improvement of company policies and procedures.
  • Collaborate with cross-functional teams to identify areas for process optimization and efficiency enhancement.
  • Ensure compliance with industry regulations and standards.
Operational Efficiency:
  • Identify and implement operational best practices to streamline workflows and enhance overall efficiency.
  • Analyze business processes, identify bottlenecks, and propose solutions for improvement.
  • Work closely with department heads to align operational strategies with overall business objectives.
Team Leadership and Collaboration:
  • Provide leadership and guidance to a team of professionals, fostering a positive and collaborative work environment.
  • Collaborate with various team members to ensure seamless communication and coordination of operational activities.
  • Conduct regular training sessions to enhance the team's skills and knowledge.
  • Manage team member growth and performance within the company.
Risk Management:
  • Develop and implement risk management strategies to mitigate potential operational risks.
  • Monitor and assess the effectiveness of risk mitigation measures, adjusting strategies as needed.
Communication and Reporting:
  • Prepare and present regular reports to senior management, highlighting key performance metrics and operational insights.
  • Communicate effectively with internal stakeholders to ensure a clear understanding of policies, procedures, and operational expectations.

Requirements:

  • Bachelor's degree in Business Administration, Operations Management, or a related field.
  • Proven experience of 2-5 years in business operations management, with a focus on Excel proficiency and policy/procedure development.
  • Advanced proficiency in Microsoft Excel, including the ability to create complex formulas, pivot tables, and macros.
  • Strong analytical and problem-solving skills.
  • Excellent leadership and communication abilities.
  • Knowledge of industry regulations and compliance standards.
  • Demonstrated success in driving operational efficiency and process improvement.

Benefits and Perks:

  • Permanent Work from Home Set-Up.
  • Day Shift following Australian time and Weekends Off.
  • Leave Credits that can be used on your 3rd month.
  • Equipment Loan available on your 3rd month.
  • Monthly Wellness Reimbursements.

Salary:

  • 2-3 years experience: 30-32k/mo.
  • 4-5 years experience: 33-35k/mo.
  • 6+ years experience: Negotiable.

Start Date:

  • ASAP.

Process:

  • Screening Interview.
  • In Depth Interview (Behavioural).
  • Post Interview (Profiling).
  • Job Offer.

If you are a strategic thinker with a passion for optimizing business operations and possess a strong background in Excel and policy development, we invite you to apply for this challenging and rewarding position.

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