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Collections Officer

4 weeks ago

Manila, National Capital Region, Philippines Satellite Office Full time

COLLECTIONS ASSOCIATE
Work for our global clients and immerse in our rich and diverse culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.

WHAT IS A/AN COLLECTIONS ASSOCIATE?
Satellite Office is extremely client focused and committed to successful outcomes for everything we do. To achieve this, we need the very best staff, people who love what they do and want the opportunity to excel. We are committed to building a strong culture and focus on hiring candidates that have a strong work ethic, are personable and have strong communication skills. Satellite Office is looking for an experienced and qualified COLLECTIONS ASSOCIATE to assist achieving our high growth targets.

WHAT WILL BE YOUR MAIN RESPONSIBILITIES?

  • Contribute to High Performance Team environment
  • Actively share knowledge with your entire team
  • Participate effectively in meetings.
  • Participate positively in any new initiatives.
  • Provide high level support to other areas of the business as required.
  • Build productive working relationships with internal stakeholders in order to understand their business operations and the financial information needs of end users.
  • Identify and effectively manage any risks or issues.
  • Liaise with external auditors and customers, global business units, as well as the Symbio Finance Team.
  • Assist with timely collection of outstanding debt from our +140 Wholesale clients.
  • Reconciliations from account system to the billing system.
  • Applying cash receipts, credits, refunds and ad-hoc invoices to the finance & billing systems.
  • Processing credit card payments for customers with credit card payment option.
  • Assist with maintaining and updating wholesale client records in the Finance and Billing systems.
  • Assist with managing pre-paid client account balances.
  • Assist with other finance tasks as required.

Qualifications and Experience

  • A bachelor's in accounting, Finance or related tertiary education
  • A minimum of 3 years' experience in accounting or finance field
  • Preferably with Telco experience
  • Proven ability to deliver work in a timely fashion in accordance with work timetables, particularly Finance Month End timetables.
  • Demonstrated proficiency in Microsoft Excel and Word.
  • Demonstration of good verbal and written communication skills.
  • Demonstration of good attention to detail.
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