Operations Leader: Process Improvement
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Canon Australia is seeking an experienced Operations Manager in the Philippines with 7+ years in BPO leadership to drive performance, coaching, and process enhancements. You will lead direct reports, manage cross-functional teams, and ensure SLAs and KPIs are met while upholding the Code of Conduct.
A proactive mindset and strong stakeholder management are essential. The role emphasizes kaizen culture, data-driven decision making, and continuous development of reporting frameworks, with