Non-Emergency Medical Transportation – Appointment Setter

4 weeks ago

Cebu City, Central Visayas, Philippines Virtual Solution Pro LLC Full time
Overview

Are you a seasoned appointment setter with experience in the Non-Emergency Medical Transportation (NEMT) industry? We're looking for a skilled Virtual Assistant to join our team and play a pivotal role in ensuring clients receive reliable and timely transportation services.


Application Requirements
  • Link of your updated Resume (Please ensure that your resume can be downloaded and is accessible)
  • Link of your voice recording about your work experience (You may use Vocaroo for this)
  • Response to the following questions:
    • Appointment Setter Experience (number of years)
    • How many years of experience do you have in a Medical Transportation / Transportation industry?
    • What companies did you work with?
    • Rate your English speaking from 1-10, with 10 being the highest



Note: Applications without the complete requirements and responses will NOT be considered.


Responsibilities
  • Utilize your NEMT expertise to confidently communicate services, procedures, and best practices.
  • Make outbound calls to schedule transportation appointments while addressing and overcoming objections effectively.
  • Provide outstanding service to clients by listening actively, building rapport, and ensuring satisfaction.
  • Maintain professionalism with excellent telephone etiquette and a clear, fluent command of the English language.
  • Manage and organize client schedules, ensuring accuracy and efficiency in documentation.

Qualifications
  • Proven experience in the NEMT industry or related fields.
  • Strong communication skills, both verbal and written.
  • Ability to handle objections with confidence and professionalism.
  • Detail-oriented and highly organized, with a focus on meeting client expectations.
  • Tech-savvy and comfortable using scheduling and documentation tools.

Equality and Compliance

We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.


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