Recruiter L2

5 days ago

Cebu City, Central Visayas, Philippines Wipro Philippines Inc. Full time

Role Purpose

The purpose of the role is to source and hire the right talent against the requirements shared by the business and ensuring a positive employer brand experience for the candidate throughout the hiring process.

Responsibilities

  1. Hire the required talent from the different sourcing channels:
    • Understand business projections and urgency of talent requirements across order and cadre demands, skill type (type A/B/C), volume vs. niche etc.
    • Create sourcing plan as per hiring channel mix and cost considerations.
    • Utilize job portals, consultants, and employee referrals to find the right fit from the industry/within Wipro.
    • Facilitate the selection process with the technical panel for shortlisted candidates.
    • Facilitate different selection tests as per the requirement by the business.
    • Conduct HR evaluation round and negotiate with the candidate(s) on salary, position etc.
    • Take necessary approval from the tower lead/head ensuring hiring is strictly as per Wipro's salary range.
    • Formally roll out the job offer to the selected candidate(s) and coordinate with them for offer acceptance.
    • Motivate, engage, and maintain relationships with selected candidate(s) until their joining.
    • Coordinate with the HRSS team for background verification of the selected candidate.
    • Communicate with Business Teams and Managers on the status of joining etc.
  2. Manage Candidate Experience throughout the recruitment process:
    • Conduct candidate connect and pre-hiring engagement activities to ensure healthy joining ratio.
    • Adhere to Wipro guidelines, processes, and protocols with respect to candidate communication.
    • Resolve candidate concerns and manage escalations to turnaround negative experiences.
    • Daily maintain data on the recruitment tool (Synergy) and upload candidate documents.
    • Ensure weekly/monthly/quarterly dashboards are updated for management review.
    • Conduct meetings with WMG teams to update on progress, risks, and issues in hiring.
    • Follow checks and balances placed by the recruitment team and conduct regular reviews with management.

Performance Parameters

  1. Fulfilment Targets: Numbers per quarter as per plan (Fulfilment ratio, net add).
  2. Average Recruitment Cost Per Person: Deviation from Wipro salary range - Numbers as per plan.
  3. Customer Satisfaction: Candidate Experience – Zero escalations; Hiring Manager satisfaction score – As per plan.
  4. Cost of hiring: Deviation from Channel Mix and Budget - as per plan.
  5. Compliance: % Deviation from Source-to-Hire policies – Zero; Online/Tool data reliability – 100%.

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