Presales Solutions Architect

3 weeks ago

Taguig, National Capital Region, Philippines Satellite Office Full time

Hybrid - Taguig 3-5 Yrs Exp Diploma Full-time

Job DescriptionDescription

PRESALES SOLUTIONS ARCHITECT

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.

WHAT IS A PRESALES SOLUTIONS ARCHITECT?

Our awesome client, a leading digital/IT consulting company based in Australia is looking for a PRESALES SOLUTIONS ARCHITECT with skills and experience primarily aligned to Cloud solutions (both Private and Public) to be part of their team. Additional skillsets in modern workplace, networking, security and end-user compute solutions are also desirable. The successful candidate will collaborate on, and be responsible for, pre-sales activities for both new business and renewals, across a broad mid-market customer base.

WHAT WILL BE YOUR MAIN RESPONSIBILITIES?

  • Navigate technical solution and managed services discussions primarily for Cloud solutions, at times with end-user-compute / modern workplace, network, security and DevOps consideration
  • Engage with customers and external stakeholders to understand their priorities, value drivers and needs. Provide well-conceived, clearly articulated, pragmatic solutions and recommendations to complex technology and business problems
  • Development of scope and high-level designs for Cloud solutions and services including:
  • Modern Workplace productivity solutions (Microsoft / Office 365)
  • Cloud & Network management (on-premises, private cloud, public cloud)
  • Monitoring & Management toolsets
  • ITIL Framework and ITSM processes and tools
  • Relationship with specialist services (e.g. Genesys, Cyber Security, Dynamics 365, ServiceNow)
  • Facilitate high quality, timely product, subscription, professional services and managed services solution quotes/proposals and statements of work for Customers
  • Working to deadlines, in particular when responding to formal time-bound Requests for Proposal (RFP), Request for Tenders (RFT), Expressions of Interest (EOI), etc.
  • Cross-functional Collaboration: Collaborate with other departments, such as Project Management, Business Operations, Sales Support, General Managers, and technical SME's to ensure solution alignment and drive customer success
  • Ability to undertake pre-sales engagements, including opportunity identification and qualification, review requirements and size based upon current and/or future state information, define solution architecture, bill of materials, estimate effort, articulate requirement to solution mapping, and prepare quotations, statements of work, RFx responses in conjunction with Sellers and other stakeholders
  • Ability to conduct customer facing workshops with business stakeholders and subject matter experts to assess low areas of maturity, confirm processes, requirements and to articulate priority areas and a recommended approach
  • Engage in Presales handover and Customer kick-off meetings to ensure requirements and value drivers are agreed and clearly understood between Customer, PMO and Delivery Teams
  • Proactively support delivery teams when issues arise in projects or managed services relating to solutions you have developed
  • Contribute to the development of a high performing team that can build trust with the business and our customers to deliver high quality services and effectively navigate through a continually changing technology landscape
  • Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
  • Collaborate on, develop and share standardised or reusable content with the rest of the presales team

WHAT ARE WE LOOKING FOR?

  • Must have heavy Tech Pre-sales experience (5 - 10 years) (mainly cloud technologies, but may be a mix of other technologies with cloud)
  • Cloud technologies Presales experience of at least 2 years
  • Cloud focused (Azure focused, AWS is 2nd, No GCP)
  • Translating tech to non-tech resource
  • Hill Packard certification ASE certification
Working Location

20th and 24th Floor, Picadilly Star, 4th Avenue Corner 27th Street, Bonifacio Global City, Taguig City, PH

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