Ocean Shipment Coordinator

1 week ago


Iloilo City, Western Visayas, Philippines SAMLEX Global Services Full time

Responsibilities:

  1. Enter and record the cargos or shipments to the logistics system to ensure existing information for further processing.
  2. Calculate, account and provide information about the shipment statistics; weight, destination, quantity, type, charge.
  3. Communicate, coordinate, follow up and report about processing or hold items to be manipulated, delivered to other parties, or provide feedback about status.
  4. Provide presentable communications with clients and customers and provide them the desired level of service in answering their queries.
  5. Perform filing and documentation issues as prescribed and provide vital assistance in keeping records and following up status for under-processing shipments.
  6. Carry out reception activities and consult customers about any queries; answer phones and emails regarding any issues.
  7. Coordinate with clients to arrange for the provision of logistics services at the client's site.
  8. Collaborate and assist in serving other logistics operations as desired and requested by higher-level management.
  9. Organize and coordinate the formalities regarding the clearing of cargo or shipments at the ports.
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