Site Reliability Engineer

4 days ago


Quezon City, National Capital Region, Philippines Comrise Full time

Comrise Quezon City, National Capital Region, Philippines

Site Reliability Engineer

We are looking for a Site Reliability Engineer (SRE) to join our team and help ensure the stability, performance, and reliability of our systems. In this role, you will be responsible for incident response, monitoring, and operational support, working closely with engineering and operations teams to enhance system uptime and reliability. This is an excellent opportunity for someone with strong communication skills and hands-on experience in monitoring tools, alert management, and incident handling.

Key Responsibilities

  1. Incident Management: Handle incidents efficiently, manage on-call rotations, and lead bridge calls to ensure quick issue resolution.
  2. Alerting & Monitoring: Read, analyze, and create alerts to improve system observability and prevent outages.
  3. Dashboarding & Analytics: Work with tools like Splunk, AppDynamics, Quantum Metrics, or equivalent to create insightful dashboards and reports.
  4. API Monitoring: Monitor API performance and availability to ensure smooth operation.
  5. System Reliability: Collaborate with development and operations teams to improve system reliability, scalability, and performance.
  6. Communication & Reporting: Provide executive-level communication on incidents, outages, and resolutions.
  7. Continuous Improvement: Identify areas for automation and process enhancement to reduce downtime and increase efficiency.

Must-Have Skills & Experience

  1. Operations experience, with a focus on incident handling and system reliability.
  2. Hands-on experience in incident and bridge handling, with the ability to manage high-pressure situations effectively.
  3. Strong communication skills – ability to provide clear, executive-level written and verbal updates.
  4. Experience with monitoring and dashboarding tools (Splunk, AppDynamics, Quantum Metrics, or similar).
  5. Ability to read and create alerts for proactive system monitoring.
  6. Experience with API monitoring and troubleshooting issues related to API performance.
  7. Familiarity with on-call rotations and best practices for managing system uptime.

Nice-to-Have Skills

  1. Experience with cloud platforms (AWS, Azure, GCP).
  2. Exposure to DevOps practices, automation, and CI/CD pipelines.
  3. Basic knowledge of scripting (Bash, Python, or similar) for automation tasks.
  4. Understanding of site reliability engineering principles and operational best practices.

Personal Attributes

  1. Strong problem-solving skills with a proactive mindset.
  2. Ability to stay calm under pressure and manage multiple priorities.
  3. Strong collaboration skills, working effectively with engineers, operations, and leadership teams.
  4. Passion for improving system reliability and learning new technologies.
Seniority level

Associate

Employment type

Contract

Job function

Information Technology

Industries

IT Services and IT Consulting

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