Accounts Support Associate

7 days ago

Manila, National Capital Region, Philippines Pioneer Your Insurance Full time

Overview of Your Role

To provide administrative support to Motor Accounts and Team Lead.

Duties and Responsibilities:

  1. Accounts Management Support: Assists Motor Accounts in managing the accounts and partners by handling quotation and policy-related administrative and clerical tasks. Liaise with various internal departments to ensure that the deliverables are accomplished on-time. Underwrite accounts as instructed and/or supervised by Motor Accounts. This includes but is not limited to: Rating, Risk Assessment Tagging, and Coverage determination.
  2. Collection Support: Assists Accounts Officer in monitoring accounts receivables and other premium collection-related activities such as sending reminders and monitoring payment applications.
  3. Customer Service Support: Manages after-sales experience of customers by coordinating with Shared Operations to ensure customers' expectations and Service Level Agreements are met.
  4. Data Collection: Meets all required customer data per business transaction; ensures that the requirements are properly explained to the client/partners.
  5. Report Generation / Records Keeping: Prepares reports as assigned by immediate superior, Account Officer, or Department Head; organizes documents and records in compliance with set records management standards.

A Bit About You

  1. Candidate must be a graduate of any bachelor's degree course;
  2. At least 1-5 years of relevant work experience preferably gained from the financial services and/or insurance or motor vehicle-related industry;
  3. New graduates are welcome to apply.
  4. Proficient in the use of MS Office (Word & Excel).

What We Need

  1. With keen attention to detail.
  2. Collaborative, agile, and resourceful.
  3. Good communication and interpersonal skills.
  4. Excellent attention to detail, organizational savvy, and results-oriented.

Location: Makati City

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