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Information Technology Associate
1 month ago
Company Description
Singapore-headquartered TDCX provides transformative digital customer experience solutions, enabling leading and disruptive brands to acquire new customers, build loyalty, and protect online communities. TDCX serves clients across industries including fintech, gaming, technology, travel and hospitality, digital advertising and social media, streaming, and e-commerce. Known for its strong presence in Asia, TDCX employs over 19,000 employees across 34 campuses globally. Committed to corporate social responsibility, TDCX focuses on transforming the lives of its people, communities, and the environment.
Role Description
This is a full-time on-site role for an Information Technology Associate, located in Cebu. The Information Technology Associate will be responsible for maintaining and troubleshooting IT systems, providing technical support, managing software and hardware installations, and ensuring system security. The role also includes collaborating with team members to improve IT infrastructure and monitoring system performance to enhance productivity.
Qualifications
- Information Technology skills, including knowledge of Windows and Cloud Computing
- Strong Communication skills for clear support and collaboration
- Experience with system security and troubleshooting
- Ability to manage software and hardware installations
- Bachelor's degree in Information Technology, Computer Science, or related field
- Prior experience in IT support or a related role is a plus
