Facilities Management and Rental Officer

6 days ago


Mandaluyong City, National Capital Region, Philippines ConnectOS Full time

Salary: P40,000 to P60,000 (Monthly Package)

Schedule: Monday to Friday (06:00 AM to 03:00 PM Manila Time)

What are we looking for?

Skills Required:

  • High level communication (oral and written) as this role requires regular comms with landlords, agents, retail managers and stakeholders.
  • 3+ experience within retail property sector managing rent account and facility management.
  • Diploma/College Degree
  • Knowledge of Australian market and geography is desired.
  • Motivated to support the business in its business plan and cost-reduction initiatives.

What will you do?

  • Manage and process monthly payments for 53 properties (retail and distribution centers) with accuracy.
  • Action rent reviews (CPI increases, fixed percentage adjustments) and process rent adjustments when required.
  • Ensure monthly rental tax invoices are obtained, verified against lease schedules, approved, and processed for payment.
  • Identify and resolve invoicing errors and disputes with landlords, agents, and relevant stakeholders.
  • Maintain up-to-date lease records and payment schedules to avoid discrepancies.

Facility & Maintenance Management

  • Action and manage tenancy issues from initial reporting to resolution.
  • Handle emergency repairs and maintenance efficiently, prioritizing urgent issues.
  • Coordinate with landlords, agents, and service contractors (electrical, mechanical, fire equipment, etc.) to ensure timely repairs and compliance.
  • Maintain a preventative maintenance schedule for all properties, tracking repairs through a work order system linked to invoicing.
  • Ensure compliance with property maintenance regulations within the Australian retail property environment.
  • Contribute to cost-reduction initiatives and optimize property-related expenses.

General & Administrative Responsibilities

  • Participate in property meetings, providing updates on maintenance, lease, and tenancy matters.
  • Maintain accurate records of repairs, rent adjustments, and lease terms for reference and auditing.
  • Utilize Excel, Word, Teams, and CSV files for reporting and data management.
  • Interpret facility management service contracts and ensure contract obligations are met.
  • Assist in lease administration tasks, providing general support on retail property leases.

JOIN CONNECTOS NOW

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is Australia's largest sleep specialist with 50 retail stores and 2 distribution centres covering 3 states and 1 territory. They take pride in knowing more about sleep business than anyone else, their staff are experts in providing the best advice possible to guarantee a good night's sleep.

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

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