Home Based Data Analyst

6 days ago

Manila, National Capital Region, Philippines LE0002 DCX PH Inc. Full time

It's fun to work in a company where people truly BELIEVE in what they're doing

We're committed to bringing passion and customer focus to the business.

Job Description

The Home-Based Data Analyst will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for data file processing, file validation, customer reporting, and client interface as needed on team calls with the client.

The daily tasks will vary so it will be necessary to be very flexible in this position. You will work closely with the Client Success Manager and Account Executives to maintain overall external and internal accountability for data accuracy and ensure the deadlines and key performance indicators are met.

Ideal Candidates will be:
  • A highly skilled communicator
  • Have a positive mindset
  • Enjoy teamwork and cooperation
  • Have a customer service mindset
  • Results-oriented
  • Proactive/Solutions-oriented
  • Highly organized
  • Ability to multi-task
  • Ability to navigate computer proficiently, with programs or software systems experience
  • Excel experience required
  • Analytical thinker
  • Ability to plan effectively
  • Self-Motivated
  • Excellent communication skills
Daily Responsibilities

The following duties and responsibilities are essential in the daily execution of the position:

  • Efficiently manage and analyze large datasets to ensure data integrity and accuracy.
  • Identify trends and derive actionable insights to inform sales strategies and decision-making.
  • Generate and maintain accurate inventory reports, ensuring they are aligned with business needs.
  • Develop and optimize pivot tables, macros, and other advanced functions in Excel to enhance reporting capabilities.
  • Collaborate with cross-functional teams to track and report key performance metrics for sales operations.
  • Maintain and update data across Excel, NetSuite, and Shopify systems; prior experience with these platforms is highly preferred.
CORE COMPETENCIES
  • Customer Service: Understanding the customers' wants and needs to screen all decisions and actions; ensures that the customer's perspective is taken fully into account.
  • Sense of Urgency: Acts with urgency when resolving customer, vendor, or business problems.
  • Technical Competency: Understanding computer systems and ability to navigate and execute effectively with various types of technology. Microsoft Office is proficient with a solid knowledge of Excel.
  • Attentiveness: Understands the need and has the ability to perform duties with high attention to detail.
  • Problem-Solving Skills: Creates a "can-do" environment; encourages others to be enthusiastic about identifying opportunities, solving problems, dealing with change, and executing with speed and purpose.
Job Requirements
  • Advanced proficiency in Excel, with expertise in pivot tables, macros, and data analysis.
  • Experience with NetSuite and Shopify is highly desirable.
  • Strong analytical skills with the ability to interpret and transform large datasets into actionable insights.
  • Exceptional organizational skills and meticulous attention to detail.
  • Effective communicator with a collaborative, team-oriented approach to problem-solving.
About DCX

DCX is a leading BPO that supports growth-minded small and medium-sized businesses in the United States. If you're interested in working with some of the fastest-growing companies in the USA, we're excited to have you apply

To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.

To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.

We look forward to receiving your application and getting to know you better

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

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