Staff Systems Administrator

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we\'re just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we\'ve started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We\'ve already changed millions of lives and we\'re ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We\'ll get there by constantly reinventing unique biosensing-technology experiences. Though we\'ve come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team

The HR IT Systems Team supports and maintains software-as-a-service (SaaS) and enterprise-wide applications built to scale Dexcom\'s service and delivery model. It is responsible for the implementation of enhancements across multiple platforms, namely, Workday as our HR Information System, SAP SuccessFactors as our Learning Management System, and ServiceNow as our HR and IT case management portal.

The team partners closely with the HR, Payroll, and IT teams to support system and process improvements within Workday (HCM, Recruiting, Talent, Absence, Benefits, Advanced Compensation, Integrations, and Reporting), SAP Learning, and ServiceNow.

Roles within the team will require strong knowledge and familiarity in the administration and configuration of various functions within Human Capital Management, as well as strong excellent verbal and written communication skills.

Where you come in

• Administers Learning Management System support for SuccessFactors LMS
• Collaborates with internal Central Quality Training team and IT partners to provide LMS troubleshooting.
• Supports system upgrade projects associated with Learning Management Systems
• Provides reports/queries/metrics as requested from Learning Management System for compliance and supports miscellaneous requests.
• Publishes and tests e-modules in LMS
• Creates and maintains central quality curricula, and user groups for all supported functional areas and assigns them accordingly.
• Organizes and prepares training course materials; builds training sessions as well as rosters
• Manages users, courses, and communities across learning platforms
• Administers training evaluations and feedback
• Provides general administrative support of department as required

What makes you successful

• Knowledgeable in SuccessFactor Learning Administration Module
• Knowledgeable in content publishing and testing in LMS, preferably Articulate 360
• Proficient in Microsoft Office products: Excel (medium to advanced level), Word, Outlook, and Teams
• Basic GMP and Quality knowledge
• Ability to prioritize, manage time well, multitask and troubleshoot
• Strong interpersonal skills
• Strong verbal and written communication skills to regularly communicate with internal and external business partners
• Action-oriented and customer-focused and possess learning agility
• Ability to work independently, have a high degree of accountability and accuracy of work
• Knowledge of document management is preferred.

What you'll get

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required

• 15-25%

Experience and Education Requirements

• Typically requires a Bachelor\u2019s degree in a technical discipline, and a minimum of 8-12 years related experience or a Master\u2019s degree and 5-7 years equivalent industry experience or a PhD and 2-4 years of experience.

#LI-Hybrid

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.